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October 2023 by Krista Carrigan
Brought my Dad here today for an appointment with Jennifer and she was very knowledgeable and comforting. The receptionist who helped me make the last minute appointment was also lovely. We will definitely return.
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October 2023 by Edward D'Souza
I would not give a star at all but to leave a review I had to give a one star.I had orthotics made by them but never got after service called them always got a answering machine left messages with my name and phone number never got a call back from them, this location receptionist or whoever retrieves the message must do a better job I would say if I went to a mama papa shop they would give me better service.
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September 2023 by Brenda Backus
I am so happy to have had Amanda give me and my feet some much-needed TLC. She was so gentle I didn't even feel her removing the painful corns and fixing up my big toenail. She was pleasant, professional and caring. The ladies at the front desk also provided great customer service.
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August 2023 by Amanda Turner
They go above and beyond to help you. Not only did Mike fix my orthotic free of charge (it was under warranty), he gave me thorough advice on a condition I've been struggling to deal with on my own. And he did it over the course of two appointments because I'm a dope who forgot to bring my orthotic the first time around. I seriously couldn't ask for better service.
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June 2023 by Khalid Ayoubi
Just happened to be walking past and decided to go in. The person at the counter greeted me instantly and helped me get an appointment right away. Every single staff member was extremely delightful to deal with. Super nice people and very professional. They helped guide me through all the steps and were not pushy at all. 10/10 experience. I strongly recommend BioPed to everyone!
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June 2023 by Liung Arkeanda
Walked into Bioped on a whim after waiting months for an orthopedic surgeon to tell me the thickened nerve in my foot sending me screaming on the floor at random but regular intervals wasn't showing up on X-rays or ultrasounds and so they could do nothing for me... Meghan (sp?) at Bioped did a gait assessment and exam and told me: not only was the nerve not showing up on imaging good news as it could be reversed with the shoe inserts, but they could also fix my knee that likes to give out on me without warning! She had custom inserts ready almost immediately, it's been 6 months of wearing them and I haven't had a nerve pain episode since. I'm singing their praises to everyone I know!
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June 2023 by Lena Wang
Wonderful and knowledgable staff who helped my partner with his joint pain :)
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May 2023 by D RG
Me and my wife got set up with some new shoes and orthotics and they took great care of us, wife got blundstones and they didn't have the size at the time but conveniently shipped them to our home! Thanks again!
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August 2022 by Tara Mcauley
Amazing,helpful and very friendly
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April 2022 by Kian Merrikh
This is my go to place for quality shoes in Guelph! All staff, and the owner Paul, seem friendly and helpful. I usually see Sylvana for help picking out shoes and her knowledge of footwear and level of service with a smile is bar none. I ended up buying another pair of shoes today as I got the exact fit I needed in the type of shoe I wanted! Thank you Sylvana!
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January 2022 by Jake Munroe
I've been a customer for around 5 years and I have been very happy with the orthotics I've been fitted for and received from Bio-Ped. Paul also does a great job refurbishing and tweaking old pairs of orthotics to extend their life. Highly recommended!
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December 2021 by KATHRYN GREENAWAY
My feet and I are delighted! Wonderful service, best quality footware and staff who clearly love what they do. I highly recommend BioPed. If you have any foot, leg, etc. difficulties they are going to be able to help you.
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May 2021 by Chelsey Horton
The service here is amazing! Staff is friendly and inviting, the establishment itself is spacious,clean and comfortable. I had the pleasure of being taken care of by Jennifer Savage, she got straight to my reason for coming in being the issue that I have with a different orthotic business that completely messed up a 450$ custom orthotics I had ordered last month when i recived it the measuermnet were all wrong and I've been so displeased with the other business because I'm out 450$. Fortunately I have kept my 14 year old orthotics that I received from another bioped orthics when I was 13 years old Jennifer changed it up a bit taking into account that they've aged and been worn down and needed some additions put into it and I couldn't be more satisfied! Thank goodness for Bioped and Jen or my feet would still be so sore and not taken care ofproperly the way theyshould have been the first time.
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February 2021 by Jessiy MacDonald
I am a courier for BioPed and everytime I go in I want to buy a pair! I finally bought my first pair of biotime slip-ons and WOW, simply relieving! ? You guys know I'm on my feet all day for 10+ hours and you just changed my life! I can't wait to get my orthotics, I'll be booking soon. ? sincerely, your friendly UPS lady ✌
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December 2020 by A H
Mike is very professional and a pleasure to work with. The front staff is very friendly and knowledgeable.
