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January 2024 by andrew Matheson
I took my van in as the parking brake was stuck on. Car Lane Guelph took me in with no appointment and disengaged it for me the same day. They did this free of charge as it didn't take too long. I wanted to write and say how great they were to deal with and they treated my how customers should be treated. The fact that they did not charge me is only secondary to how they made me feel and how they took care of my situation. Thanks again! I would highly recommend these guys to anyone.
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January 2024 by Richard Mulligan
The work done on my car has always been satisfactory, never any complaints there. But this shop is too busy, I recently brought my car in for a quick oil change and a look at my engine, been experiencing some problems at low rpm's in certain gears. Left it with the shop for the full day and when I picked it up I was told they only had time for the oil change, though they did take it out for a drive I was told. So after booking an appointment 2 weeks in advance to check my car for future issues or resolve the current issue, I instead got a oil change. Could have saved myself a full day and gone to a different shop.
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December 2023 by Udayn Shukla
I recently experienced excellent service for my Impala. The staff was highly professional, efficiently addressing all my concerns. The service was prompt, with a great price, and everything was taken care of in the right way. I appreciate the expertise and dedication of the team. Highly recommended for anyone in need of top-notch car service!
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December 2023 by Steven Faehrmann
Always fare prices and on time. Great guys
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November 2023 by Eee Zee
Overall: Good experience, and Quick turn around nothing to complain about.
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November 2023 by David Williams
When I first moved to Guelph, I asked around for a good, honest mechanic. A colleague suggested Carlane. I love this place! They're honest and do good work, an important combination in car repair! I've been taking my cars to them for 20 years and NEVER had a complaint. They will tell you what has to be done now and give you a "heads up" on what will likely need to be done soon. They work with you if you're on a budget and try their best to keep costs down without compromising the work. They staff are friendly and helpful too. I've recommended several friends and colleagues to go here and they've all become loyal customers too. Amazing garage! They're busy because they're good
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October 2023 by Maze Beans
They're friendly and informative, and won't try to charge you for unnecessary work. Only downside is that parking can be a bit limited.
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September 2023 by Mary Jane Ash
Great first experience! Competitive pricing, timely service, and responsive and friendly customer support.
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September 2023 by Michael Dailous
Excellent customer service and quality of work. I dealt with John most recently and he's been absolutely fantastic, a wealth of knowledge and takes the time to look things up and do the job right. I've dealt here for many years, mainly for exhaust and stainless work, but I've had some minor repair work done in the past as well. Good honest shop and I definitely recommend.Service: Exhaust
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September 2023 by Mrs Karen D
I highly recommend Car Lane. Good, hard working, honest repair shop. If your looking for a trustworthy, quality service shop; look no further. I've dealt mainly with John for quite some time now, but everyone has been very nice, friendly and professional. I've brought several vehicles here (primarily Stainless exhaust work) and I've always been extremely satisfied with the workmanship and service I've received. It's often hard to find a good repair shop that truly cares abouts their customers, but the staff at Car Lane really go the extra mile to make sure your looked after with a very family orientated approach.Service: Exhaust
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September 2023 by Sean Figueiredo
At the time I post this message, I've been doing business with these guys for 5 years so far, and I always look forward to doing so for many more years to come, especially whenever I need work done on my car. They are honest, reliable, and know the true meaning of excellent and professional customer service. Please keep up the great work!
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August 2023 by Viktor Gazo
Amazing guys, fair pricing. Never tried to upsell me or do unnecessary work during 8 years that I have been going there.
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July 2023 by Sarah Hussain
These people know their work and efficiently do it . Their charges are very reasonable .one can trust them blindly.
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July 2023 by Erin Reid
These guys are the best. Don’t go anywhere else. I brought them my ancient Subaru Forester for an exhaust job and they did an A+ job. Super trustworthy. I used to live in Guelph but now I’m in Toronto but they are worth the trek back. I highly recommend Car Lane. Thanks so much!!Service: Exhaust
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June 2023 by Brent Zehr
What can I say? Been a customer for years (should have submitted a review long ago). Trustworthy (aka honest) reasonably priced, dependable, willing to accommodate a customer's schedule (as best they can). Not to mention the fact that John & Jesse (& crew) are great guys to deal with.
