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November 2024 by Ciara Graham
Service is unprofessional and unhelpful
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November 2024 by ANKUR SHARMA
First time here. Extremely understaffed resulting in long wait times.
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September 2024 by Jasmine kaur
Though i was worried a lot as i wasn’t getting any appointments before a week or so,Ajwinder Kaur helped me through this situation and made everything easier for me..
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May 2024 by Sanket Kumar
Worst branch manager here. I don’t know his name but he is a very arrogant person. He treats with a bad attitude. I would have given them a zero star.
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May 2024 by J.T. Bell
Had poor service handle my mom’s estate, even worse now with my husband’s estate. That is all I need at this moment. I will be taking my money to a different bank.
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April 2024 by asif momin
Unfriendly and worst service
Update: from one star to five, lately the service has been good.
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January 2024 by alan izaguirre
Customer service of this branch is non-existent. They only seemed to have 1 teller at all times regardless of the long line ups. My issue was never resolved. My problem was never solved, and the front line kept insisting for me to contact the customer service line even after being told by the same service phone line to deal with my branch directly. Huge disappointment, do better cibc.
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December 2023 by G Bell
Always a pain to use this branch for anything you have to speak to a person. I have been with CIBC for over 40 years and have called numerous branches in different cites my home branch. After being forced (due to location) to use this particular branch, I can say without a doubt, it is the worst, most frustrating branch I've ever had to deal with! Avoid if you value your time and sanity.
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November 2023 by Darshan Patel
Horrible experience. There was just a minor issue with my app not showing my credit score and I went to this branch just to get my issue resolved and got told by two of the Indian employees that they can't do anything in this regard and gave me the net banking services telephone number. I went to Woodlawn branch after that and got the solution in just2-3 minutes. The issue isn't that big that they can't deal with yet those lazy guys didn't care about my issue and hand me out that number. If they are meant to solve the customer issues they should be aware of some of the common issues and it's solution. Terrible experience.
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November 2023 by Helen Reis
Slow unfriendly service. They never make you feel appreciated. And today one of the tellers asked someone in an office for help because there was a long line and the person refused. Just wow.
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July 2023 by mike shank
Poor customer service requested an account change and was told it would be a few days two weeks later nothing is done
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June 2023 by Clothilde Villot
Super helpfull for the foreigner I was!!Thanks again!
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March 2023 by Helen MacKenzie
Slow unfriendly service. They never make you feel appreciated. And today one of the tellers asked someone in an office for help because there was a long line and the person refused. Just wow.
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February 2023 by Harpeet Singh
This branch is extremely slow every time visit. All staff is too lazy and not efficient to do their job.This branch needs entire new staff or shut down the branch
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December 2022 by Jwalant Vyas
Excellent service by Mehul
