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February 2024 by Melissa Buck
I would recommend this shop to anyone looking for a trustworthy, reliable, friendly, professional and quality place to bring their vehicle for service, repairs, upgrades, or tires.I bring both my cars to the Eramosa location.These guys are fast, they are honest, and they really care about their quality of work and their customers.I would give them a 10*, if the rating system was higher.My dad has been going to this shop for years, and when I started to bring my car here, they treated me like family because of how well they know my dad. Mike is awesome and got me tires for my Wrangler quick. Mitch, and Brent also awesome. Lets just face it, You ALL ROCK and I appreciate you all! Thanks for all you do.
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January 2024 by Rachel
Great service and good price!
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January 2024 by Claire Holeton
Can't even balance tires properly. After getting my car back from them with new tires the car shook violently at highway speed, so I went back. They agreed to rebalance them and said one was a bit off, but I was given a hassle by the woman at the counter. Worse than that, the tires still weren't balanced - better, but still a very uncomfortable ride at highway speed. Rather than wait another 1/2 day for them to do it wrong again, I went elsewhere - and they did it right in less time.Not going back to a tire place that can't balance tires. Having mentioned this to friends it sounds like I'm not alone in my bad experience.
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December 2023 by Angela Sealy
Bought tires and have been getting tire change here on Cork St. for a few years. Pleased with the reasonable price and friendly service.
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December 2023 by Ryan Waller
We've been taking our cars to Dettmer on Cork St for years for snow tires, oil changes, brakes and more and we wouldn't go anywhere else! Kelly, Chris, Ryan and team are the best. They do the work when they say they will, they're punctual, professional, honest and very reasonable with their pricing. We'd give 10 stars if we could!
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December 2023 by Brittany Juliette
Although we had to wait 2 hours from our scheduled appointment time, we had a great experience! A mix-up occurred, which was partially our fault, and Dettmer made sure to correct the mistake in a timely manner and did not charge us anything additional! Very professional!
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November 2023 by Mariellen Watson
Chris was great fantastic at squeezing me in for an appointment. Ryan and Kelly gave great customer service when we were there. I always feel that everyone is honest and respectful when talking to me about car stuff I know nothing about. Thank you
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November 2023 by Andrew Pie
Excellent, timely service service. Great customer service! They were extremely friendly and helpful. I would absolutely recommend them!
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September 2023 by J B
Even with an appointment, they had me wait 2.5 hours and still my car was not even inside for work.The staff is polite but ridiculously bad communication. If after taking an appointment, one has to wait for 4 hours total then it's a bad business model.I had heard really good reviews for Dettmer but just good work is not required for customer satisfaction. Managing time is important too.
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September 2023 by sirish kondaveeti
Had an issue with my Alignment and balancing after getting new wheels and tires, got it checked with Hyundai guelph and they charged me couple of 100’s, nothing changed. Got it checked with Dettmer Guelph, Mr. Mitch promised me that he will take care of the issue and he did exactly what he promised, for a minimal charge. Am a happy Dettmer customer now.
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July 2023 by Diana D.
Brought my car in to change tires to winter tires on my honda civic,They charged me double of what I paid the year before. Will not ever give them business. Gaugers.
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June 2023 by Isaac M
Call around before you go to Dettmer for a mechanical issue. The scope of work and the price Dettmer quoted me for a wheel bearing replacement and ac fix was way, way more than I was charged at another mechanic. They have done good work for me in the past but I think they charge too much and replace too many parts to get the fix done in my experience
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June 2023 by larmdog2
Dettmer Cork St location has been the go to place for our family vehicles for years. They are prompt and thorough and handle all issues in a timely and very price friendly manner. I would recommend them to anyone!
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May 2023 by Ari Goodman
Fixed my tire that had a small screw in it. I was told by a quicklube that the tire had to be replaced but dettmer fixed it right up and was able to provide the back up of a replacement if it had been necessary.
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May 2023 by Wayne Harloff
Great service for tires and all the other problems that automobiles can give you. Unlike one dealership service center in Guelph, the folks at Dettmer answer the phones and book the appointments for you in a timely, friendly fashion. Never had an issue with the quality of the service. Like Jack Reacher says ...... Outstanding.
