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December 2023 by Andrew Mac
I didn't find it a bargon like I had past decades
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September 2023 by holmgr
This was the first time we visited Fredericks. We found th selection of furniture stellar. The aren't kidding when they say fine furniture.We had looked in other furniture stores but none could compare to Fredericks. Their selection is very high quality and price competitive for high quality furniture. The service we received was also top notch, friendly ,helpful and unlike other places we were not trailed and hounded to buy things we were not really keen on. We were left to browse and they would provide guidance when we required it. We told them we needed to make a choice so we'd go off to lunch and decide. We did, we telephoned them advising them of you decision on what we were buying and we went back to the store and completed our purchase. Although their delivery can take weeks we explained that we had a gues arriving from Brazil and could they deliver on or before that date which is Sept 23. They went out of their way to ensure that we would receive our items within the next week or 2.We recommend this store without reservations to anyone looking for top quality furniture.
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August 2023 by Larry Schmidt
Great slection of quality furniture at reasenable prices .We purchased a power recliner
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August 2023 by Jonathan Mitchell
Not impressed. 4k for a sectional. Was delivered and wrong orientation. We lived with it disappointed but that what it is. Sofa is wearing everywhere in 2 years. Looks old. All cushions are wearing (even with fluffing pillows) and rear of sofa fabric is falling away from frame. Frederick's is no help whatsoever. Woman on phone its your problem was attitude I got not helpful at all. Won't walk in their door again.
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June 2023 by John Heij
Our new sofa was delivered last week. It looks lovely and has enhanced our family room. The delivery personnel were the nicest we have ever had come to the house. Thanks to Gary and his interior design/decorating experience, the choice was made so much easier.
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April 2023 by Egflier R
Sorry to say but they stuck in 80's or something.. Nothing really modern or useful.
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April 2023 by Kim Middleton [Staff]
Our custom couch came sooner than expected and it is beautiful! The delivery team was excellent! Very happy with the service and product.
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March 2023 by Dan Wood
Fantastic place to decorate your home the staff is knowledgeable and very friendly, great sales and very high end nice furniture. Forever furniture not the kind that falls apart after a few years.
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March 2023 by Joshua Culp
Really good selection, the one sales staff member was just a bit too in your face... didn't give me a moment to look around, just kept guiding me to certain furniture without letting me glance around. I am too nice to just tell them to back off and let me breath and look around a bit. Nice person... just a but pushy.
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March 2023 by Emmi Shuller
Frederick's never dissappoints with their quailty and beautiful peices.
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November 2022 by Carol Hoey
We gave a deposit before we finalized furniture order. The salesperson ordered some of the pieces in the wrong colours as they did not review order first. We lost both the deposit and the furniture due to break down in communication from the store. The store owner refused to hear our concerns. See Better Business Bureau if you want the full story. Avoid this business!!.
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August 2022 by S L G
We recently purchased a sofa and 2 chairs from Fredericks..it was a custom order and took almost 5 months, but it was well worth the wait! Gary, our salesman, was amazing. Very knowledgeable about all furniture they carry and after telling him what we were looking for, he zeroed in on the sofa that we purchased. He has excellent taste and was very helpful in selecting fabric and he also suggested a paint colour for our walls! The gentlemen who delivered our furniture were so courteous and respectful. They did an excellent job of placing the furniture in our home. I would highly recommend Fredericks Furniture Gallery. It was a pleasure dealing with them and we absolutely love our new sofa and chairs!!
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July 2022 by Madeleine Booth
Joanne at Fredericks is so helpful and nice!!! She gives great advice and showed me many options for a sofa. While most of the furniture is out of my price range, I am considering a couple pieces because Joanne was such a great sales associate. Thanks Joanne!
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December 2021 by Krista Sanderson
Great experience at Frederick's. Ordered a Stylus sofa and love seat. Bobby helped us pick out the fabrics. We have an awesome set, made in Canada with a beautiful gunmetal grey velour material that is super soft and pretty. Really happy with the quality of these couches.The delivery guys, Ben and Tyler were great. Awesome customer service and communication. They were very polite and careful not to bump anything while carrying the couches into our apartment.Very happy with the overall experience. Thank you!
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November 2021 by Roger G.
I don't do this often, but I think my review will be helpful. We almost didn't go because the few reviews here were bad (but they were also years old ). But we tried it anyway. We were looking for a sectional for our home and had been to the bay, lazyboy, chesterfield. Hadn't found the right one good quality at reasonable price. We after walking around the typical furniture setting (which my wife enjoys but not me so much) We were greeted by Gary. A consummate sales person doesn't sell at all, but educates with their knowledge ( and clearly Gary's expertise in design is a terrific help) We ordered our sectional from him, confident that we were treated in the most professional way. Just wanted to say thanks!
