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November 2023 by Madelene Cohen
Neil was super helpful and answered all of my questions about room painting and gave amazing paint recommendations-definitely will be coming back again for future projects!
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October 2023 by D ROBB
I have to say, there is a good reason to visit the corner store as supposed to big box all the time - one on one service. Too many times I've gone to the big stores and I waste a lot of time tracking down anyone for help. Not so with Heer's. I had very specific questions about an exterior multi- surface sealing painting and they answered every question. The product worked amazingly. As I get older, I still want the "one on one" advice. I'm not a fan of the "click here" society we are becoming. Service means everything. Thank you Heers.
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August 2023 by Andrea Stewart
We visited Heer’s a few days ago to pickup some paint stripper for an old door. The staff was very knowledgeable and provided us with all the right tools to get the job done. Will definitely be going back!
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August 2023 by Diane Gilbert
A special thank you to Neil from here’s paint Guelph for his help to take down a large blind that needed repair and referring me to Blinds Are Us on Manitou Drive in Kitchener. They were able to fix the issue. Both businesses were professional and helpful, but Neil in particular went above and beyond to help me and I am grateful.
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August 2023 by Joseph Schneider
Always on top of my orders and willing to help with all our needs.Outstanding customer service.Always professional.
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March 2023 by Douglas Musselwhite
We recently moved to Guelph and began a main floor and kitchen renovation of our house. Our painting contractor recommended that we go to Heer's to pick paint colours and finishes. We found Neil and his staff to be very helpful and knowledgeable. Using our samples of flooring, cabinetry and countertops, they led us through the process of selecting wall and trim colours in the finishes that would best work for our project. The results are stunning! We have returned many times to Heer,s since our initial visit as our renovation project continues. We are happy to have been directed to Heer,s and will continue to patronize them in the future.
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March 2023 by Douglas M.
We recently moved to Guelph and began a main floor and kitchen renovation of our house. Our painting contractor recommended that we go to Heers to pick paint colours and finishes. We found Neil and his staff to be very helpful and knowledgeable. Using our samples of flooring, cabinetry and countertops, they led us through the process of selecting wall and trim colours in the finishes that would best work for our project. The results are stunning! We have returned many times to Heers since our initial visit as our renovation project continues. We are happy to have been directed to Heers and will continue to patronize them in the future.
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January 2023 by Kate From
I decided to paint my front door and picked Heritage Red but unfortunately it was to bright for my house. I took the paint back to Heers and Neil and team did a great job toning it down to make the perfect colour. I am so pleased with how it looks and I have received many compliments from my neighbours, family and friends.
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January 2023 by Andrea Buchholz
The customer service at Heer's is excellent. I recently painted our spare bedroom. It was the first time I've ever painted any other than my fingernails. I was a bit nervous at first, but the staff at Heer's took their time to explain every step to me. The result is fantastic! I'm really pleased with how it turned out. Thank you Heer's - I'll be back for some more painting fun in the near future. My kitchen island is next on my hit list. Looks like my fingernails will need to wait.
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January 2023 by Peter Kukovica
The staff at the guelph store are very friendly and knowledgable. I just finished a staining project using Sansin stain that they recommended and I couldn't be more pleased. Neil was able to make a custom stain colour that looks great. I would definately return for future paint needs.
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January 2023 by Billy Pierog
After purchasing our first house, we decided to paint the main floor a neutral. There was a mistake made in the mixing of our first gallon, which we did not notice until after painting and picking up a second. The 2 paints were noticeably different on the walls. Our situation was handled with great care and we will be happy returning for the rest of our house paint. They went above and beyond with the fix. Thank you!!
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May 2022 by Katerina J.
We were renovating our kitchen and after choosing cabinet, countertop and tile colours, the next step was wall paint. From my first visit to Heer's I was met with very helpful consultants. They assisted me with finding colours that would match everything we had chosen and gave me great advice on options and colour schemes. It took me a while to decide and I ended up going with two custom colours that were matched perfectly by the sales people. Throughout the process, all of the consultants at the store were incredibly patient and very helpful. I will continue to get my paints from this store thanks to the time and attention that each of the consultants at this store gave me. Thank you for your help and I can't wait to get the new colours on the wall!
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June 2021 by Kariann A.
Decided to try and give this store one more try even after previous poor service. I wanted to pop in to select colours to go with 2 Benjamin Moore colours I had chosen from magazine and friend recommendation. I needed several gallons and a bit of guidance with best product for a big project for me. (Grey Owl and Chantilly Lace)1. Still no in store shopping.2. Useless person answering the knock.3. Instant frustration at the lack of hospitality and service. 4. One word answers and no help or offer of grabbing any kind of samples.5. Told the next person in line that appointments could be booked. So I asked if I could book one. Simply said no, none available.6. I got so frustrated with the lack of assistance, etc that I just said forget it and called Sherwin Williams on Clair rd Guelph where I was welcomed, helped, guided and supplied with my gallons of paint within 15 mins of arrival. They even helped me carry my load to the car. They matched the basic colours I was wanting to start with as well.Thumbs down to Heers Decorating, you've had very poor service for a couple of years now and you're still not improving.