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September 2023 by H Lana
The management at this location sucks. Nicole is rude and demeaning to staff. Makes sense why the turn over rate is quite high. Love the brand and have had lovely experiences elsewhere .. but management and assistant management here gives “mean girl” vibes. Not a cute look.
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January 2023 by Alexander Dotzko
I honestly never thought that I could ever look the way I dreamed of as a kid until the staff at Mac helped me find myself. Thank you so much to Maze for accepting me for where I am and helping me see where I can go.Can not say enough good things about everyone there. Much love.- Alex
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December 2022 by Danielle Lee
This review is coming in a bit late.Was in the store for Black Friday, Nov. 25, 2022 - Emily helped me out and was very attentive to what I was looking for and getting it right (concealer shade match). She also helped me with a blush. She is super friendly and I would recommend her for assistance! Thank you, Emily!
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October 2022 by busy bee
I had my make up done yesterday by Maze in Guelph for a wedding we attended sept 30th. She did such an amazing job and everything was on point I will definitely be going back to have it done again for any occasion by Maze
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August 2022 by Torii Robertson
Yesterday my cousin went in to have her shade match done for foundation. The amazing artist working at the time notices my son was super interested and excited about all the makeup and she let him pick whatever color he wanted to do her lipstick and I thought that it was so sweet definitely going to be a core memory for him, its all hes talked about since yesterday ????
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April 2022 by Dawn Paterson
The sales lady immediately stopped helping me/walked away when I was uncomfortable to be sitting in the chair at the mirror. I just wanted help with pressed powder purchase. I had my kid with me, I guess I'm not their type of customer. Disappointed didn't get to try this brand.
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February 2022 by Madelaine Griffin
We just left the Stone Road Mac and had the best experience. Ursula greeted us immediately and was very knowledgeable and helpful. She was friendly, funny and showed us tons of options for what we needed.When we left we chatted with Nicole the manager and she was equally friendly and warm. She had overheard we were shopping for our daughter and gave us some extra little samples and goodies for her which is way above and beyond what was expected. I have bought a ton of high quality makeup in my life and this was hands down the warmest, loveliest experience I have ever had. Thank you both you not only made our day but I can’t wait to show our daughter the items you helped us select for her. I’m so grateful.
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February 2022 by Katlyn Peck
I recently had an eyeshadow palette shipped to me from this store and I am very happy with the product and the service I received! Nicole was extremely helpful over the phone and answered all of the questions I had. My palette arrived VERY quickly and I also found a personalized note and some skincare samples with usage instructions. I really appreciate the extra effort that was made by Nicole with my order. I have never really had a bad experience with MAC in general, but this was an exceptional one. Thank you!
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February 2022 by sam miziolek
Victoria was amazing helping my sister with her wedding makeup choices. Polite, sweet and engaging, my sister vowed to come back for lipstick but first review what else she required. We returned 2 days later for foundation, eyeshadow, lipstick and setting spray with money to spend. The enployee there (Paven) on the day we came with bridal veils and sashes was cold, unaccomadating, and didn't try to help with anything. Also, mask or not, a smile still goes a long way . 5 stars quickly became 3
