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December 2023 by Evan Palser
We had multi issues with our experience today. However, our main concern was the change rooms location. There is one change room for the store and it is in the men section. My wife felt extremely uncomfortable changing beside men and in all honesty it is an accident waiting to happen especially with no attendant for the room.
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December 2023 by Sam Wazne
I was searching for a working boots at this location on Friday November 24th at 7:00 PM I found something that I really liked, The sign says $70 off, after 45 minutes of searching to find what I like then another 30 to 40 minutes waiting Inline at the cash register to check out. The person at the cash register charged me full price. I ended up not buying the boots I went back to the store asked the staff on the floor and They said yes it is $70 off. I told them what happened then they said oh sorry the sale was expired a day before but they forgot to take out the sign.That was a terrible experience after wasted hour and a half of my time,
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December 2023 by Guy Vaillant
They still have great black Friday sales and stock is running down.
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November 2023 by Nava Yazdani
My husband and I visited the store on Saturday in hopes of getting some outerwear. After 30 minutes of browsing, we found 2 pieces that we loved and as we noticed most of the items in the store were part of BOGO/ 50% off. We picked 2 items within $10 difference of one another and went to the check out. Upon scanning the items, we waited to see the price of one (the lesser of the two as usual) to go down to half! Well to our shock that did not happen and each item remained as original price! Shocked, we asked the cashier about the promo and as to why we are paying full price for both items! He mentioned how in the "Fine print" of those signs all across the store it mentions items have to be of the same brand!Well, this is absolutely ridiculous! Such sales are always happening all across other stores and never have I ever seen such a bizarre rule!We were regular shoppers at Marks and I am so beyond disappointed! Our purchase was just short of $200 which if the BOGO had kicked in it would have been $146 and change! I am so disappointed the cashier would not do anything about it! We waited in line and left empty handed.I wonder how many people actually read the fine print in tiny font or perhaps leave the store disappointed cause that rule is just ridiculous!VERY VERY Disappointed.
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November 2023 by kong jie
Cockroachy woman at the counter at 12:20 on Friday November 3rd 2023 snickering about us with her work mates and just crossed her arms and gave us a rude look when we thanked her.Email policy is intrusive, will choose to buy local or online from now on.Marks in Guelph sucks and so does the whole mall, way downhill.
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September 2023 by John Chislett
If you're hoping to rent suits from Moores for a wedding, choose any other location than this one.Due to a "copy and paste" error, I along with a second groomsman, were given the incorrect suits (matching the groom, not the groomsmen), finding this out on the day of the wedding. We spent 4 hours waiting for correct suits to arrive, causing a considerable disruption to the day-of event, and undue stress to the groom.Despite delivering the suits with only an hour to spare before the reception, the woman who delivered the suits made every excuse in order to pass off accountability.This still wasn't going to garner a poor review. But after myself and the other groomsmen returned or suits, we were told by the groom that he was never contacted with even a verbal apology from this Guelph location, despite this location being where he rented everything from. Fortunately, another groomsmen reached out to the Kitchener location, who will be offering an apology and compensation for the unnecessary stress put on him that day.Ultimately, this location made a lazy mistake, passed the buck when it came to responsibilty, and still haven't reached out to make amends with the groom. Simply choose another location for your suit rentals.
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September 2023 by N Rizo
Great shop for work gear and walk about clothing and equipment. from work boots to Canadian made socks. comfortable woman's boots to work clothes. Men's work boots all shapes and sizes -50° to summer work gear.
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August 2023 by Anchal Sharma
Yesterday I visited Marks (guelph) for the first as it was suggested by one of my friend. I had to buy a pair of jeans but I was little confused as there was a wide variety of jeans in the store.Then i was assisted by a crew member named Simran. She is such a nice girl and helpful.I will surely visit this place next time!! Great experience!!
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May 2023 by Sarah Lawson
The store is reasonably well stocked, but the people that work there are remarkably unhelpful. I was buying three pairs of the same shorts (even the same colour) and one scanned at full price and the person said there was nothing they could do about it. Not my first bad experience there, but ridiculous enough to prompt me to write a review.
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May 2023 by Scott Suess
Bought 2 pairs of Sketchers. Helpful staff. Great price.
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March 2023 by Matthew Galliford
Great deals, one awesome CSR, the rest seemed uninterested in customers shopping and the cashier had to be reminded of the additional store discount at the time of purchase. Pretty much what I expect at Mark's. $250 +tax winter coat for $80 after tax = extremely high mark ups for average quality clothing.
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March 2023 by Pritesh Bhatt (Bhattman)
I was at the Stone Mall location Feb 24th at about 8pm, the lady on the counter provided exceptional customer service! She assisted with checking inventory and ringing up the discounted price for 3 work pants.
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March 2023 by Laurie MacIntyre
Very clean. We were greeted very happily by an employee when we entered. The young man that checked us out was very nice as well
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March 2023 by Acton Guy
Great selection. Friendly and helpful staff. Have never been disappointed in anything I have bought from Mark's over the years
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February 2023 by Matt Wright
Visited this store before the beginning of February. Not only did they have some amazing clearance prices on exactly what I was shopping for but the store was clean, super organized and easy to navigate. The staff at the front counter were pleasant and polite. Way better than most stores. Will be going to this marks from now on.
