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March 2024 by Rebecca Brooks
Had a really odd experience at this Marshall’s location today. Some back story: I bought my husband a t shirt a few days ago but unfortunately it didn’t fit him so we had to go exchange it. Now I am not the type of person to lose receipts, but for some reason there was no receipt in the original bag I used to put the t shirt in at the time of purchase, however the t shirt still had its original tag on and the shirts were still for sale in the store. So today, my husband and I went to pick out a different shirt for him to exchange, which was the same price. I have worked in retail for a few years now in the exact same mall as this Marshall’s. We allow customers to do an exchange without a receipt if the tags are still on the merchandise for the same value as the original merchandise or if they pay a difference. So today when we got up to the cash register, and we explained our situation, I was asked by the cashier to give them a piece of ID. Never have I had to give a retail store my personal identification to return a t shirt. When I asked the cashier why they require ID, she could not give me a straight answer and used the lazy excuse that it’s just their policy. Well after doing some digging, on the back of Marshall’s receipts and on their website, no where does it say that they require personal identification. This was one of the weirdest retail interactions that I have ever dealt with. Especially with so many security breaches happening within companies right now, it’s ridiculous that Marshalls expects this of its customers.
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February 2024 by zackery connors
Good clothes
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February 2024 by Manan Bhasin
My vistit was marked by an impressive array of products and good organization, making it easy to find what I needed. However, while the store's presentation was excellent, customer service left something to be desired, with staff seeming somewhat preoccupied and occasionally difficult to locate for assistance. With a greater emphasis on improving customer service, This store could fully realize its potential as a 5 star for sure.Additionally, the store's cleanliness and organization contribute to a pleasant shopping environment, making it easy to navigate aisles and locate items.
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February 2024 by Dina
The products were below average I asked this manager for help and she was no help she barely listened to me because she was too busy flirting with a employee that looked ten years younger than her. It was so unprofessional and the boy looked uncomfortable as well. I’m not sure if this is normal for this store but I was unimpressed I just left because the manager or supervisor was no help, I will not come to this store again. I think I overheard her name being Tina or tima I am not sure but I wish there was better management or help to us customers.
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January 2024 by Stephen Farrelly
Marshalls was okay. I bit disorganized
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January 2024 by Abena davies
AVOID! AVOID! AVOID!Do not spend your hard earned money here. They will racially profile you and walk beside you while you shop and when you've paid and about to exit, an associate will run to the exit and pretend to be casually moving things around and watch you leave. Oh and they also watch you on camera in the back. As much money as I blow on Marshalls and Winners, this location can actually go to hell.
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January 2024 by Elexandra Tran
The store itself is great. But today I encountered an employee who accused me of opening a product’s packaging. Mind you, it was ALREADY OPENED before I picked it up (and definitely not by me). This is just terrible. I am disappointed.
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January 2024 by Maria Gracia Flesia
There are damaged clothes. I don't like checking.
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December 2023 by Kelly
Great deals
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November 2023 by Guy Vaillant
Similar to Winners. Selection is great when new stock arrives and it sells quick. So hit and miss at these stores.
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November 2023 by Vivek Joshi
I love this store. Exclusive brand name products for reasonable price. Staff were super friendly and helpful. The store is neat and clean. It was a wonderful experience as always. I highly recommend shopping at Marshalls. ????
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October 2023 by Phil Chapman
Always friendly staff and always have what I'm looking for and more
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September 2023 by Madison Barnes
Decent selection of products. Would definitely recommend mostly for clothes as opposed to homeware goods. Relatively clean and organized location. Nice for a mall though!
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August 2023 by Amanda Y
I always like Marshall's locations you always know what to expect. Clean and well stocked. I also love the treasure hunt aspect!
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July 2023 by Francisco Oviedo-Landaverde
GOOD PRICES AND LOTS OF NICE GADGET AND APPAREL
