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February 2024 by Ty Nelson
After being assured when purchasing a $300 pair of timberlands that they would last longer than the 6 months that my Walmart brand boots usually do (the heel area of my left foot usually ends up being the main wear spot, and I let the salesperson know this before the purchase) and if I had any problems they were covered for a year, and all I would have to do is bring them back, I decided to go ahead and try them. 3 months later and my new boots are destroyed in the same spot as my boots usually are, so I return to the store. I am then told that because it’s mainly the insole that is damaged that it will not be covered and there’s nothing they can do about it. Very disappointed that not only did the boots last less time than the boots I normally buy for a fraction of the price, but also that the staff were not willing to help out at all when I returned after being assured the boots would be replaced if I had any issues. Will not be shopping here in the future. :(
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November 2023 by Allain Joseph “Aj” DuGuerre
Selection for boots & Safety shoes are not bad, but they don't carry many sizes, took 5 picks to get a size 10 in men's. Only one staff member at times, so you have to wait again for service.Shop is clean parking is goodLocation ok, but very busy road if you need to go East
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November 2023 by chris s
Staff couldn't have been more helpful. Quick to sort out what we needed, and hook us up. Great exchange policy too! Thanks! We'll be back....
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October 2023 by Mitul Gohil
Had the best experience with the staff with my purchase as well as the exchange. Jess and Stephanie were really friendly and helpful with the services. Loved it, will recommend ?
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September 2023 by jaiden miller
Amazing customer service ! Stephanie went above and beyond and helped me and my sister find the perfect pair of work shoes ! This store is very lucky to have such a friendly and hard working employee :)
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September 2023 by saif saiyed
Jess offered an absolutely amazing service in picking the right safety shoes for my needs. I highly recommend this store.
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September 2023 by K H
So here is a review of my experience at Mister Safety Shoes. Backstory: I have attempted to find a pair of work boots for my job. Work authority had nothing. Marks had nothing. Feeling all hope was lost, I thankfully found a mister safety shoe. I wasn’t expecting much since service in all industries seemed to have gone down the toilet since Covid so I wasn’t expecting much help. I was just expecting overpriced garbage and payment that probably wanted a tip. Well, I was wrong. As I enter the store a lovely young lady by the name of Jessica invited me in the store in the most generous way. With a bright smile she asked what she could help me with. Well, not knowing anything about work boots whatsoever, I told her what I did for work. Suddenly, she was showing me multiple different pairs of boots and what would be best in my industry. Who knew, right? She laid out the similarities and differences among the brands and the different technologies each boot has. Not only was I floored by her PH.D in knowledge of her work, but when I decided to put on a particular pair I made the off handed comment that the boot was squishing my toe. Alas, the woman then shows me 14 different ways I can lace my shoes up. As she guided my foot into the boot, she gave me the old school service of taking my foot into the boot and lacing them up. Top notch. I mean, I work construction. My feet smell and I probably farted like 5 times. Nope, like a champ, she gracefully and eloquently got multiple pairs and showed me each one how they fit differently. I don’t think I got this kind of service when I was born. She provided me with structural information regarding my flat feet and what boot would be best. Heck, she took my smelly work foot like it was nothing and gently like a pillow placed it in the boot. It’s like I was wearing nothing at all! Best boot I ever wore hands down. Thankfully I came in when I did to get this sales associate. I told her she did a fantastic job and I would tell the manager but I assumed she was the manager. Nope. I was wrong. Well, mister safety shoe…I’m sure you’re always looking for the next supervisor or manager…well, this spectacular young woman went up and beyond and clearly she is management potential. Certainly she should get a raise. Some kind of recognition? A bonus? No I don’t know her. Yes, I’m a real customer. Yes this is all true. Yes, I will follow up and will call to make sure appropriate action is taken on this sales associate. If more people were in sales line her, we all be better off
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September 2023 by Irene Markoja
For several months, I wore cheap and ill-fitting work shoes which caused me pain and cost me money. (A bargain is rarely a bargain). I went to Mister Safety Shoes for some help - and, here, I found friendly and helpful staff who took the time to assess my needs, measure my feet and pick the right footwear. The shoes were more expensive than my current ones, but they fit right and are as comfortable as they could be.I’m a repeat customer now.
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September 2023 by mceric
Staff knows what they're talking about. I bought boots that came apart after 3 months and they replaced them, no problem. They have a 6 month warranty on all their boots
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August 2023 by Byron Rojas
Excellent customer service and great selection of shoes, always get great by the employees and get the time to check the selection of shoes available in the store, by the time I decide the shoes I want they explaining me the benefits of the shoes according to my work inviroment. Keep the good customer service.
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August 2023 by Kevin Hale
So here is a review of my experience at Mister Safety Shoes. Backstory: I have attempted to find a pair of work boots for my job. Work authority had nothing. Marks had nothing. Feeling all hope was lost, I thankfully found a mister safety shoe. I wasn’t expecting much since service in all industries seemed to have gone down the toilet since Covid so I wasn’t expecting much help. I was just expecting overpriced garbage and payment that probably wanted a tip. Well, I was wrong. As I enter the store a lovely young lady by the name of Jessica invited me in the store in the most generous way. With a bright smile she asked what she could help me with. Well, not knowing anything about work boots whatsoever, I told her what I did for work. Suddenly, she was showing me multiple different pairs of boots and what would be best in my industry. Who knew, right? She laid out the similarities and differences among the brands and the different technologies each boot has. Not only was I floored by her PH.D in knowledge of her work, but when I decided to put on a particular pair I made the off handed comment that the boot was squishing my toe. Alas, the woman then shows me 14 different ways I can lace my shoes up. As she guided my foot into the boot, she gave me the old school service of taking my foot into the boot and lacing them up. Top notch. I mean, I work construction. My feet smell and I probably farted like 5 times. Nope, like a champ, she gracefully and eloquently got multiple pairs and showed me each one how they fit differently. I don’t think I got this kind of service when I was born. She provided me with structural information regarding my flat feet and what boot would be best. Heck, she took my smelly work foot like it was nothing and gently like a pillow placed it in the boot. It’s like I was wearing nothing at all! Best boot I ever wore hands down. Thankfully I came in when I did to get this sales associate. I told her she did a fantastic job and I would tell the manager but I assumed she was the manager. Nope. I was wrong. Well, mister safety shoe…I’m sure you’re always looking for the next supervisor or manager…well, this spectacular young woman went up and beyond and clearly she is management potential. Certainly she should get a raise. Some kind of recognition? A bonus? No I don’t know her. Yes, I’m a real customer. Yes this is all true. Yes, I will follow up and will call to make sure appropriate action is taken on this sales associate. If more people were in sales line her, we all be better off
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July 2023 by Tara Jung
I just wanted to applaud the great customer service I received in this store today. I needed shoes and some other things for my work - jess was eager to help and found everything I needed!! She went above and beyond!! She made my whole day!!!
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July 2023 by Joshua Vriesema
I have been getting my work boots here for years. Good selection, odd sizes are available.
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June 2023 by krish sharma
Tottaly bad servicelady there not going to understand if you go to return the shoes backFirst they tell to get it and return itMy brother went to return his shoes he bought from thereHe used for 2daysHe went to the location to exchange they said if you used we can’t exchange itThe same day he bought it they said we xan change if these don’t fit you properlyTotally bad service
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June 2023 by Hardik Patel
I recently purchased a pair of safety shoes from your store, and I must commend the extraordinary customer service I received. The staff (Stephanie) went above and beyond to assist me in finding the perfect fit and style. Moreover, I was pleasantly surprised by the numerous options available for lightweight safety shoes. The extensive variety ensured that I could find a pair that suited my needs and preferences. The store's dedication to providing such a wide range of choices truly impressed me. I highly recommend your store to anyone in search of top-notch safety shoes and outstanding customer service.
