The Old Navy is an apparel and accessories brand for the entire family, featuring everything from jeans (in 180 sizes!) to comfy fleece and bestselling activewear. The staff is pretty hands-off but nice enough, and the sale racks can be a bit disorganized and cluttered. However, the change rooms are clean and a good size, and the customers love the clothes, which come in a wide range of sizes and are inclusive. Many customers have had excellent experiences at Old Navy, particularly praising the service of a staff member named Sana (or Sanen). Sana has been described as helpful, professional, and friendly, offering great assistance in the dressing rooms and at the cash register. Customers appreciate her genuine approach and hope she continues to provide excellent service in the future.
Great service. Abigail helped me in Spanish to order clothing to my household and the reward program has been very useful.
July 2025
Staff is pretty hands off but nice enough. Sale racks are disorganized and cluttered. Change rooms are clean and a good size. Love the clothes! Lots of sizes and inclusive.
November 2024
I went to buy something and I remember the fitting room lady name "Sana" she was lovely!!! She helped me out finding the size I was looking for. She also helped me out at the cashier. She is everywhere! I'm surprised how professional that lady was! Hope she will become the manager one day!
