-
February 2024 by sounD Dude
Loretta was able to answer a ot of questions that we had. We didn't feel that she was trying to push us into buying something or sway us to buy a particular item. She was very friendly and patient with us. She was insitfull . She would give us answers and information that we would want to know. She told us about the differet options that came with what we were looking at, without trying to pressure us into buying every option there was. She did her best in the store and on the phone to get us the best price on the sofa and love seat (with console) that we bought. I would highly recommend her to anyone wanting or thinking about or "just looking" at furnature.Thanks Loretta.Doug
-
February 2024 by Deb Diebolt
Veronika was great! She made sure we picked the perfect Lazy Boy couch and chairs. Love the colour (beige). The delivery guys went above and beyond! Everyone truly made the experience wonderful! Thank you!!
-
February 2024 by Jodi G
Customer service was A+++. Our sales woman was extremely informative and knowledgeable. Positive, friendly and welcoming. The item we purchased came in quickly and the delivery team were so friendly, super respectful and went above and beyond. The entire experience was a 20/10. A+++. Highly recommend, this is a store above all others for sales, high quality furnishings that will last a lifetime!
-
February 2024 by kelly tovell
Our sales girl was fantastic. Thank you for your help.
-
February 2024 by Melissa Reiber
Purchased a decor rest couch from here when we had first purchased our home. The couch was a bit almost $3,000 but the salesmen assured us that the quality of these couches were fantastic, and that the 3 year warranty would cover things such as sagging and tears outside of normal ware of a product. This gave us some piece of mind when purchasing a pretty expensive 3 seater couch.At the one year mark of of owning the couch the chaise section started sagging and uncomfortable to sit on, all the covers on the cushions started to tear at the seams. We were unhappy but these things can happen, we weren’t worried due to being told there was a 3 year warranty for these issues back when we purchased. we called into speak with our sales person about the issue, we were informed that he no longer works there. We were then also informed that the couches only come with a 1 year warranty which we were about a week over so there was nothing they could do for us. After being upset speaking with Lee from the service department he offered to have us drop off a cushion cover and they would send it on their truck to have a look at it in about a week or so as a “favour “ . All said and done, the couch is a POS and certainly will not be recommending this store to purchase furniture from. Would recommend getting some sort of warranty documentation so you also dont have to deal with this same situation.Invoice number 58033Sales person David
-
February 2024 by Karen Chassels
I purchased a loveseat and a matching sofa bed to go in my basement. The stairs going down to the basement are narrow and somewhat steep, and the staff were very helpful in making sure that my sofas got downstairs safely!
-
February 2024 by Tracy Liersch
Just had a beautiful curio display cabinet delivered. The service that I received was so professional. Nate and Zeon were experienced and respectful. They made sure everything was the way I wanted it. They were very patient and kind. Highly, highly recommend Original Home Furnishings for all your household needs. ⭐️
-
February 2024 by Steve Darnell
Maritza was very helpful and service excellent.. the delivery men very careful and aware of the surrounding so not to damage anything..Would recommend to anyone
-
February 2024 by Andrew Cherry
We had a great experience shopping for our dinning room set.Krista was most helpful and patient. We didn't feel rushed and she showed our options on the big computer screen which really helped.We would recommend Krista and Original Home Furniture for your next purchase.
-
January 2024 by Kerry Hillis
We have been buying our furniture from Home Furniture for over 40 years. We have always received quality Furniture and great customer service from purchasing to delivery and set up. Thank you very much.
-
January 2024 by Dereck Addie
We are very happy with the sofas we got and the delivery was excellent. Nate and Zion went above and beyond our expectations and were both friendly and professional.
-
January 2024 by Christine Dobson
Excellent service in store and delivery. Delivery team arrived on time and were extremely efficient, polite and knowledgeable. Our sofa bed was installed in the location we wanted and even the little detail of furniture felt pads on the legs were applied as suggested by the delivery team. They also took the time to show us details of the sofa bed frame mechanism. We love our new sofa and will definitely recommend this local business.
-
January 2024 by Brian Wood
Absolutely love our sectional. From the sales to delivery everyone was courteous and professional. Quality company and highly recommend.
-
January 2024 by Catherine Flett
We recently purchased a decor rest sectional.Maritza was very helpful throughout the whole process. She made sure we were able to get the fabric we wanted and supported us thru the delivery process.The two gentlemen that delivered were very friendly and did a perfect job with the setup and layout. Thank you and we will definitely be coming back in the future!
-
December 2023 by Barney Cserepka
We want to thank original home furniture for the excellent service we've had from them for many years we buy our furniture from them exclusively because of quality and the service is always amazing we really want to thank Zion and Nate really nice fellows who delivered the furniture and again excellent service and sales
