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October 2023 by Julie Brownell
We are consistently impressed by the staff at this Play It Again location. They take the time to help you with everything you need. We have had success everytime we have been in for both of our kids.
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April 2023 by Eric Comfort
This store might as well change its business hours. I came from out of town to try and find products, arrived at 8:15pm. Posted hours online and on the store door say close at 9:00pm, but the doors were all locked and lights out. I’ve just wasted so much of my time coming to this store. Brutal.
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April 2023 by Jennifer Talbot
Staff are very friendly, and always have a wide selection of items that I'm looking to buy
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March 2023 by Mark Stutman
Shopping for ski boots we unfortunately discovered significant mouse droppings and food remains in two different pairs. Play it Again should really be cleaning / checking their used equipment prior to selling it.
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February 2023 by eric kelsey shields
Good place to get your skates sharpened. Friendly staff.
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January 2023 by Lori T (Lo_Tox)
I think that Play it Again Sports is what a business should be like. They are fair, honest, knowledgeable, and extremely helpful. They will not sell you a new helmet/skate for your kid if the one they have still fits (I’ve done this twice thinking my son needed a bigger size but I was wrong). I always get personalized attention and each time I’m amazed the employees have the patience to deal with my young son. This is a great place to shop and I encourage others to shop there!ETA several years later: I’m keeping this review at a 5 because I still love the place, but just some additional information: Their skate sharpening is not ideal if you have a competitive hockey kid.
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January 2023 by Phil Povey
Guelph always has done a great job sharpening my skates, I made mistake of letting kitchener location do it once, don't do that, drive to guelph if you want to be able to stand up on the ice.
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January 2023 by Marc Jagt
Great service, great prices. Went above and beyond to help me find my new skates.
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November 2022 by Matthew Waters
We've had nothing but a good experience at this location in Guelph. The staff have always been very helpful and quick to answer questions. Skate sharpening here has been very good. The rare time we weren't happy with a sharpening, they were immediately apologetic and re-sharpened without charge. Continues to be a go-to place for equipment for us.
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November 2022 by Barb Robinson
We had a ringette player waiting on us and we had 2 very small girls. One is 3 and one 6. She showed us everything to equip the girls with a very pleasant attitude and enjoyable nature. Our experience was excellent because of her
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November 2022 by Joshua S
Great experience. Was helped by a young man named Aidan I believe and he assisted me in picking out the perfect 1 foot putter. He was very knowledgeable when it came to short golf clubs
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November 2022 by L “Big Daddy” D
Play it again sports should take all equipment no matter what the shape they are in, hold they are . Isn’t that what used equipment store Meant for. Staff should know how to repair stuff when there not busy. Took my goalie pads in and they said, material on straps starting to separate and just few rips in them. Straps still work on them. Teach your staff to repair.
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November 2022 by D Moy
Went to have skates sharpened. Was told 1hour and ended up being 3. Then they were very rude about it when they were done. Very poor customer service and sharpening was not great. Will not be going back again and will tell others the same.
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November 2022 by george manias
Great store. Wide variety of items at reasonable prices. Staff are friendly and helpful.
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November 2021 by Whipper Watson
Stefano did a great job sizing me up for skates - he was friendly, knowledgeable and easy to talk to - would go back anytime for my sports needs