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January 2024 by Bob Eby
I returned an online order with no hassle. They were very pleasant to deal with.Honest and well knowledgeable staff.
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November 2023 by Chris M
No one knows hockey better than this family business and they often have a bigger selection of skates and protection equipment than anyone else including the box stores.
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October 2023 by Ryan Hickey
The guys at the front are super unapproachable and not helpful at all. The guy sharpening the skates was awesome. Informative, quick, and kind. I don’t see myself going back as I felt like I was being a burden to the guys up front.
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July 2023 by Donny Woods
Online Purchase - Great customer service. Todd was fantastic to deal with -Knowledgeable and honest. Had everything we needed at competitive prices. Will be shopping there again for sure.
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February 2023 by Steve Mead
I purchased a Bauer Ag5nt stick from this store. It broke within the warranty period. I called the store to see if they had a warranty replacement in stock. They did not have the desired flex in stock so could not do exchange. The person who I was dealing with at that time told me to call other source for sports stores to see if they had stock and would do the exchange. I called oakville store they had one left in stock but didn’t know if they could exchange stick because I purchased from this store. They said this store could buy their stick and cover the warranty. I then called this store back and the new guy I talked to was ignorant and a liar. He told me they don’t do warranty exchanges and go to Bauer or CCM I told him he’s a liar and that I’ve exchanged sticks at his store before under warranty. I told him I would never buy another product from this store which I won’t.
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January 2023 by Dutchy Ugz
Great customer service and good prices. Went in for skates for my 4 year old the guy who helped us was fantastic. Came back to pick them up after being sharpened and ended up getting a pair for myself as well.
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January 2023 by Ryan Thomas
I went in to get a stick cut and I had a negative experience with one of the older staff members who was incredibly rude. Luckily I went back in and Tracy was able to help me. She was very apologetic and kind. Fixed the whole situation
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January 2023 by Martin
Super knowledgeable staff, especially about skate fitting, great sharpening too.
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November 2022 by Mike Fellner
Great service, quality products. Baseball and hockey they have had my needs and my boy's needs covered for the last 10 years.Thanks T & T Hockey Shop!
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November 2022 by Jack G
What an amazing store with a wonderful selection of university of Guelph apparel and merchandise. For those wondering, skate rentals are extremely reasonably priced. If you order a pair of skates on saturday, because they're closed on Sunday I believe you get a free extra day for a rental. Don't quote me though!
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November 2022 by Matthew Waters
This is a great place to go if you have ANY questions regarding hockey equipment. The team here are super friendly and eager to help you (not sell you). A few times they've recommended not to buy something new, directed us to other places and just helped an existing piece of equipment fit better! Any purchases we have made, once again they step up with suggestions, and make the overall experience easy and fantastic. It's a great team here - definitely worth a visit.
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November 2022 by Shannon Stuart (Shannon)
The best local place for hockey and skate sharpening. Owner will go above all to help with products, questions and more. Not only have they helped us with last minute skate issues they also have saved us money when a quick fix to my son gear gave us another year instead of having to buy new piece. Only place we get skate sharpened aswell.
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November 2022 by Amber Keogh
I brought my brand new figure skates here to have them sharpened and to have the first pick (the lowest one) removed. THE MAN REMOVED ALL MY PICKS!I told the man sharpening the skates I wanted the front one taken off and pointed to it. Once I realized it looked like he was taking off more than one pick I asked him to make sure he was just removing one. He answered no I took them all off. He asked if I wanted him to only take off one pick on the second skate but I told him to just make them match as it would make no sense. He gave me a half hearted apology and sent me on my way.At the check out I brought it up with the lady working there. She apologized but said that all she could do was give me 6 free skate sharpenings and not charge me for this visit. THIS WILL NOT COVER THE COST OF MY BRAND NEW SKATES.I'm honestly so disheartned. I didn't know how to respond so I accepted their free sharpening card and left. I'm still so upset as my figure skates are ruined.
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November 2021 by Aaron Shorten
Friendly staff with good prices but limited selection
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November 2021 by Ben Cracknell
Great service and excellent blade sharpening
