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October 2023 by Cole G.
Yeah, always have great service and friendly staff, they are one of the smallest Home Depot's in Ontario I believe, making the selections, not always the greatest, but they're always stocked. The value is great because they always beat the lowest marked price by 10%.
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September 2023 by Sandra Livingstone
My visit to Home Depot was great. I went in with a particular plan. They didn't have what I was looking for. They didn't try to sell me something I didn't want. They suggested where to go to get what I wanted. They were very helpful.
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September 2023 by Najib Zaman
Tried to give Jacob a tip for helping me load 8 bags of mulch into my car after helping me get them from the Guelph Woodlawn branch store. He refused and said it was company policy not to take it. Guy deserves special recognition for the great service with a smile.
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September 2023 by Jerome Nicholls
The Home Depot flooring buy and install is super easy they said, one easy step , missing flooring parts, wrong flooring for one entire floor and then they sold our stock and then sent 30 emails confirming everything was ready when it wasn't and they were short, didn't install all the on the install date cause or wrong and late product. What a nightmare, I suggest going anywhere else to buy flooring or get it installed, the orange room which is the installing department for the home depot is the same nightmare and don't know anything to what's going on with your order STAY-AWAY or run as fast as you can.
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July 2023 by Skyy
5 stars because Curtis in the Tool Rental Department. We've been there before but this time We had a great experience, and because of that, we did not look elsewhere. Curtis took us out to show the machineries with energy, gave us great info and flexibility. Thank you Curtis for doing your job this way.
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July 2023 by Peter Traplin
What can I say besides this is a typical Home Depot. It's not a huge one but it's probably the biggest and best stocked hardware store in guelph. While they do have lumber I find it isn't the best stock. For that I would go to Rona. Everything else here is pretty good.I've used the tool rental service here and had a great experience.The customer service at this location is also good. I've purchased tools here multiple times that had problems. Once I purchased a drill that was flawed and didn't work and another time I purchased a multi material saw that had clearly been used. While I'm not sure how a used tool ended up back in its box and on the shelf for sale at full price they rectified both situations. I brought the tools into customer service and they immediately exchanged them for me ones.
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July 2023 by Mike
This morning my wife had a dizzy spell while looking at patio furniture. Luckily I used the patio chair to rest her in. Once we were noticed by the staff they jumped offering help and provided her with bottled water.I just want to say thank you for your kindness and care to help us.Thank you, Thank you, Thank you.
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July 2023 by Trevor
Massive Home Depot with almost everything you could need. Ridiculously friendly staff (I’m talking everyone will say hi to you, cult vibes type of thing). Everyone we spoke with was super helpful, and we came for paint, a light, and a few odds and ends, and we were able to find them quickly.
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June 2023 by Mike G
As far as Home Depots go, it’s got all you need. Only downside of this specific location is the parking lot which is easy to get into but difficult to leave due to the traffic lights, integration with adjacent plaza and general layout or the parking lot. The staff are very friendly and knowledgeable. Got some good advice on flooring and plumbing at this location.
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June 2023 by Erinn Levins
My boyfriend and i were in a little bit of a bind until the sweetest man over at the tool rental named Robert was able to swoop in and save the day. He presented us with the upmost amazing customer service and went above and beyond. He made our experience smooth and successful. Thank you so much Robert
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June 2023 by Peter Burian
I often come to this store for one reason: They have a lot of staff who can instantly help me find anything I need.Like today, I needed magnetic gizmos for keeping our California shutters closed.Nick walked by and in 2 minutes he found what I needed. AND packaged ten of them into one pack, to save me money.This is a typical experience that I do not encounter at other types of stores.
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May 2023 by Sok Bodian
Good location and very large inside. My only gripe would be the parking spaces. Not many and very tight for a bigger store. It would be very tough for larger vehicles to load materials and equipment if parked at the front near other cars. It’s not as spacious as Costco’s lot per se.Other than that the staff is helpful, nice and will be more than happy to answer any questions. I had a hard time locating something and they showed me the way.Isles are clean and lots of room to maneuver.
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April 2023 by Mark
Okay folks. Dropped by the store on a Friday with my list in hand. I gotta tell you, the staff was outstanding. Tony who has been there for a decade, after a long day still took the time to stop and ask if I needed help to load up my purchases (which I appreciated). The “in training” person Rob was helpful as well. I’m sorry I’m not including the hole team on this shift as they all were great! Thank you Home Depot Guelph for another great experience. ?
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January 2023 by Pandora Cassandra Wilhelm
Came to our first in person workshop today! Was so nice and the kids loved it. Staff were awesome Miigwetch!
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January 2023 by Sandra DeRyk
There was a lovely young lady in the paint section by the name of Tia working this evening. When I came to the counter with a paint swatch that I loved but wanted to have a lighter shade I want sure if it could be done… She did not hesitate to offer her assistance with getting just the right shade that I was hoping for! Tia, thank you again for all your patience and kindness working with me, and the other customers you also multitasked with. It went such a long way! Excellent customer service :).
