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December 2023 by Mahi Rana
I went there yesterday we bought 2 handbags and i asked about the shoe cleaner if that has 40% off the girl sitting at cash till said its for $8 and i was like okay i bought two of them. And when i saw the bill it was for $10. I don’t mind paying $2 more but let your customer know what you see at your end. I didn’t look at the bill at that time. I was about to leave the outlet and i checked the bill it says $10 i went back to ask if the discount didn’t go through or that’s the original price. And the girl wearing hijab(only specifying this so that you know who I dealt with) told me that it might went up , i was like okay and i returned both of them. She got rude right away. She returned the money and also asked for the carrying bag she gave me with handbags purchase. I understand you guys are in retail. But don’t be greedy and give your cx’s the customer service they deserve. I was very polite when we bought things, and even when I returned. The least anyone can do is be humble and kind to one another.
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December 2023 by Faria Ahmad
The stuff is good but the pricing is different on website and in store it’s different! This should be checked.
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December 2023 by z y
On Tuesday, I had a delightful experience at Aldo. The lady assisting me was exceptionally kind, helpful, and patient. Grateful for her outstanding service and pleasant demeanor
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November 2023 by Rich Weinert
The store is nice but most shoes are full price with limited sale items. You can find footwear cheaper for sure.
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November 2023 by Harshleen Kaur
I have always loved shopping at ALDO, but my experience at Aldo Toronto outlet store yesterday was the worst and made us felt unseen. The male associate who helped us with the pair of shoes was the sweetest. But the cashier, (her name is Amna, which we noticed from her necklace she didn’t provide that)Our conversation went as followsMy husband: Number seven shoe size black pair (as the guy who was helping us had it ready for us at the checkout)Amna: huh.. watMyself: we have a black men’s shoeAman: what size?Us: number 7Amna: (says nothing)Myself: I have a birthday coupon that i want to use, i have used it once already so i am not sure if i can use it again.Amna: NoMyself: it’s alright i have another one, i’ll use that (i opened the coupon code on my phone and showed her)( she didn’t look at it and kept doing her thing, i reluctantly took my phone back)Amna: (immediately and rudely) i need to see thatI showed her the code again and nothing else was said during the checkout process other than her making the weird and mean faces.It takes absolutely nothing to be a little kinder. Please train you staff better than that.Always had a great experience at out local Kitchener fairview Aldo, so we’ll never visit TORONTO OUTLET ALDO again.
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November 2023 by tamana bhatia
Extremely bad customer service. The staff girls were laughing at customers for no reason. They definitely need better quality customer oriented staff members. The worst aldo I have visited so far
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September 2023 by pranay sharma
Good stuff...nice collection...not the friendliest staff...
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June 2023 by MeiChi Jin
I went to this Aldo branch to return a pair of heels and to hopefully find something that would be of smaller size. The woman at the register was very kind and informative through the return process! I couldn't catch her name but she had brown skin tone, long black hair and wore a moss green sweater.However, when I went to ask another assistant about getting a pair of sandals in a size 5, she initially did not respond at all, no eye contact, and continued to walk to the back room. I said excuse me a second time, and then she told me to wait a moment as she passed me. She was white, had hazel/gray eyes, long light brown hair and wore a black crop top and gray fleece. She got back to me in a few minutes to tell me there's no size other than 8. My mother went to ask a third assistant at the register about the sizes, and she was very informative, mentioning that the Bramelea store would have a size 5. She was asian and had long black hair. Left with mixed thoughts, but overall positive.
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April 2023 by Mr Smith Tells The Truth
Customer Service experience was amazing. Shout to Nate who helped me with my loafers (Not the one's with the pom pom's). And the lady who cashed us out was equally amazing. Thanks again!
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March 2023 by SARTHAK SAHORE
All 4-5 girls were standing together at one place every customer seek there for help but they don’t care about anyone in store just doing work gossip of i heard by my self zero professionalism zero work ethicsSaturday 8:07 pm
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January 2023 by meghal darji
Great Staff. Kind and helpful. Went there today (Boxing day). Got help from a very helpful and polite guy Nate who helped us get fresh pieces from the backroom without us asking for it. Made my shopping better
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January 2023 by mirette maurice
This branch the staff are super helpful. She was going around to check for to find my size. I apprêt payé your support.
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January 2023 by MJ Sidhu
Staff is very helpful, Anya was great!
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December 2022 by Ahmed Hamdy
Very nice and welcoming staff. Great products on sale too. You also get a 15% discount if you give them your email and be an aldo member.
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November 2022 by Huzaifa H (hozy)
Aldo does not need a review, good stuff and i got good discount here
