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December 2024 by keera B
Chloe was super helpful and friendly at the change room today her customer service was outstanding and I will definitely come to this location again. I also really liked the variety and size range available in pants.
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November 2024 by Gurleen Kaur
Too expensive
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November 2024 by Jimmy Gill
I've been a loyal customer of American Eagle for years, and my recent experience just reaffirmed why I keep coming back. I had an issue with a shirt I purchased, but unfortunately, I didn't have the receipt or tags. I was worried about how it would be resolved, but the manager, Jenny, went above and beyond to assist me.
Jenny's professionalism, kindness, and willingness to help were truly outstanding. She handled the situation with such grace and made sure I left the store satisfied. It's because of exceptional employees like Jenny that American Eagle continues to thrive and earn the loyalty of customers like myself.
Thank you, American Eagle, for having such a dedicated team. Keep up the great work!
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October 2024 by Sunny Deo
Customer services is completely ridiculous as there was only one associate through out the whole store. I proceeded to go to her with a shirt I liked but I needed to know if the store carried my size. I proceeded to go to her and she didn’t even help me find the size I need, she was extremely rude and vague and told me she’s already helping someone that I needed to wait. I waited 15 minutes and then proceeded to her again asking if she could help and she refused again. She was extremely busy with just ONE customer and was upselling her to more clothes.
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September 2024 by Brams Kirtan
Mara was really helpful today and had a very pleasant experience for the transaction
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September 2024 by Nadia Hirani
Shout out to Karla at the American Eagle, Toronto Premium Outlet location for her help getting a tween comfortable not only in her jeans but in her own skin! Keep up the great work!
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September 2024 by Abhi Khullar
Have good variety
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September 2024 by Bobbie Loree
Store was well organized and clean, line up for change rooms was super long, but it was busy! Prices were great! Wish there was more staff on the floor to help out
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August 2024 by A Geebs
The service at this location was spot on. They were attentive and helpful. This is how I remember customer service to be and how it should be at all stores.
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July 2024 by Harleen Kaur Birdi
I recently had an amazing shopping experience at American Eagle, thanks to Dove. She made every possible effort to make sure I get what I wanted. Her dedication and exceptional service made my visit truly beneficial.Thank you so much, Dove!
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July 2024 by A.K
I recently had an outstanding shopping experience at American Eagle, thanks to Suffian. He went above and beyond to help my family find the perfect clothes and ensured we got the best prices. His dedication and exceptional service made our visit truly enjoyable. Thank you, Suffian!
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June 2024 by Vishal Gajjar
Went there today to shop for someone’s present. Jenny was awesome. I hope i spelled her name right !!!
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June 2024 by Lydia Awad
Everything about that store is perfect, but for the rude lady manager. She’s always frustrated once she’s called for help by any of the emplyees there and she has a very bad attitude dealing with customers.
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May 2024 by Diana Perez
Was shocked at the staff. Used to be a decent location but it’s a pity. Do not care find items. I am used to a different kind of service and it’s unlike any experience I’ve had at an AE.
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May 2024 by Navneet Kaur
Shopped today, Luca was friendly and welcoming. Thank you
