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December 2023 by kaitlin rickert
Great store. Staff is very friendly and helpful
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December 2023 by Melissa Willson
Julia and Erin went above and beyond with their customer service when it came to the care for a small animal we purchased from PetSmart Georgetown location. Anytime We have gone into the Georgetown location staff have been super friendly and helpful and today was no exception.
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November 2023 by Emma Martins
Ben!!!!!I just had the most friendly and enthusiastic employee with amazing customer service.. if this guy isn’t a manager you guys better make him one. 10/10 experience at this location with this staff!
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November 2023 by D Bailey
Ben was very helpful and resourceful. He gave recommendations on items we were seeking for our puppy. Every store should have someone like him representing their brand and products.
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November 2023 by Aleksander Simmons
Nothing Unexpected; location is clean, stocked, and staff is happy to help out. Overall good vibes and the pets at this location seem well taken care of and healthy
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October 2023 by Robert Stephens
Well since I move to halton region they have been my new food spot, and yes they are great!!!
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August 2023 by MIRTHA MARTINEZ
Visited on Friday, July 21 around 3pm. Cashier was very kind and welcoming. I never experienced this amazing customer service before. I hope he gets promoted. But need to mention to Management on how to calculate deals. For example, I had to decide to buy the biggest package of pine bedding and hay for my guine pigs even if the other size was on sale because when I calculated the cost of the bedding per liter and the hay per ounces, still at a lower price the biggest package even if the final cost was regular. I believe that when deciding on marking some products on sale of the same brand, it would be nice to have all of them on sale and not only few of them. Thank you!
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August 2023 by A O
Friendly staff , organized store and lots of selection. Love this store and all the staff. Keep up the awesome ? job team.
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June 2023 by Mark Hawthorne
Great staff, very helpful and knowledgeable. Best pet store experience I have ever had.
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May 2023 by Michael Yang
Good place for all your pet needs in the Bolton/Caledon area.Where they lack in size they make up for with awesome staff. Super knowledgeable and helpful! Will definitely be back at this location
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April 2023 by Omar Al Manaseer
Great service and nice store. However, expected more from the grooming package, especially since I have purchased the higher package. Next time will stick to the basic package as they will do the exact same service to my dog with the basic or higher packages.
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February 2023 by Madison Benham
I had a lovely experience today around 3 pm today with a woman who helped me with the errors I made engraving my dogs new name tag. I had assured her I used the machine before and still got it wrong and she went above and beyond helping me get the correct tag. I’m so sorry I didn’t catch your name but I so appreciated your help and patience today! Thank you!
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February 2023 by Samantha robinson
I use PetSmart for all my pet needs,the staff at this location are absolutely great. Today I met an employee by the name of Julia, her knowledge of the fish and products is mind blowing she definitely knows her stuff. Her passion for her work really shows and it was such a pleasure to meet her today. Thank you Julia your amazing, you made my son's birthday the best.
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February 2023 by Tinkerly_Roblox
All in all its fine. Great workers, can find most of the needed stuff, I just hate how the animals are kept, in their small cases it makes me sad/mad especially the betta fish.
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December 2022 by Mr King
Good service. Manager was very accommodating. I have fish and dog. So I am a regular visitor. Inventory is less than Mississauga and Georgetown.
