-
February 2024 by Greg Slack
Just purchased my SECOND RAM from here. Such a pleasurable experience. Zero stress. Zero nonsense. Just bang on high level customer service with Jim Coons. Buying a new car can be a stressful and time consuming experience ..... I felt none of that with Jim. There was no need to go back and forth or dicker.....he comes at you with the best price to save you that hassle.Highly recommended seeing this location if you are searching for a Dodge/Chrysler product. Thanks again Jim!
-
February 2024 by Ian McElroy
Bought my 22 Ram here. Staff are great and getting an appointment for my oil changes or any issues is easy.
-
February 2024 by Adrian Iannucci
My experience with Bay King Chrysler was amazing…Rosie Longo was very professional and very committed to her clients. She went above and beyond to make the purchase as efficient as possible. I’ve already passed on her information to a number of friends that will be looking for vehicles this year.Great job Rosie!!!Cheers
-
February 2024 by John Crowston
Just bought a very nice truck from Bay King ChryslerI had the good fortune to have met MattThanks to Matt I got a great trade in price and was able to work a deal for my new to meI would not hesitate to recommend Matt to my friends and familyHe was pleasant I never felt rushed and he answered any questions I hadGreat experienceThanks to Matt and the staff at Bay King
-
February 2024 by Sid Berry
It was a great experience purchasing our 2019 Jeep Cherokee North from Bay King.Our sales consultant Krystal was super helpful in terms of providing all the necessary information and helping us reach a good deal.The sales team at the dealership were also very friendly and supportive.Great place to shop your car with competitive offerings.Great doing business with you guys , Bay King and Team
-
February 2024 by Craig Mayne
I'd like to thank Matt Garafalo at Bay King Chrysler for a smooth transaction, everything went quickly and easily. I'm very happy with my purchase.Thanks Matt?
-
February 2024 by Cecil Virapen
I had the pleasure of dealing with Rosie, a sales professional at Bay King Chrysler for the purchase of a Jeep Wrangler. Rosie was very responsive and accommodating throughout the sales process and made the experience a positive one. If you happen to be looking for a Jeep or Chrysler vehicle, go and see Rosie at Bay King Chrysler.
-
February 2024 by blake zarubiak
I was dealing with Krystal at Bay King Chrysler. She's absolutely fantastic!I had been previously using a few other dealerships to find a variety of vehicles, and that was a 3 month drawn out process with no end result.I then reached out to Krystal, who found me the exact vehicle with every bell and whistle, and put it in my hands within 3 days.Her effort was both impressive and appreciated. She was completely transparent throughout the process, she was competitive with obtaining the specific car I wanted from another dealer, and is very personable and kind (noticeably more so than other sales reps I've dealt with).The timing was impeccable but the important part of this transaction for me was that at all times of the day Krystal was responsive, attentive and polite to my questions and concerns (other dealers would take days to get back to me). She also seemed to value my time and the relationship I was trying to build with this dealership.Krystal and Jim Coons left no stone un-turned when it came to handing me the keys. They gave me all the time I needed to settle into the car and learn about every feature.I'm confident that going forward, Krystal and Bay King will be there for me and anything that may come up with my vehicle. As such I plan on solely using Bay King for all my Chrysler purchasing and inquires. I will also be referring friends and family here.Lastly, the rest of the team here are great. From Toby (Director of First impressions) to the back room where peter and the financing team are, the service and attention was unmatched. Best I've seen in the service industry in a long time.
-
February 2024 by Hailey McNeil
I came here to get some services done and had a not so great experience at first than it got better. It started when I walked into the service area of the dealership and there was one girl on her phone behind her desk who looked up and then looked right back at her phone. There was another one who did not look busy. I walked up to her and she stated not to ask her questions because she does not know anything. I was very confused as I was just dropping my car off. It was not until another (3rd one) came by to greet me and help me. He was very helpful and throughly explained everything to me about my car before and after and even during the appointment. His name is Tom and I am so greatful that he was helpful and knowledgeable.
-
February 2024 by Debbie Murray
It can be difficult purchasing a vehicle in the winter cause the weather is unpredictable, but Rosie was very accommodating not only with allowing us to see the Jeep inside, but with my busy work schedule. She was very friendly, knowledgeable and not pushy at all. Great customer service and made purchasing my new Jeep a breeze. If you're looking to buy a new or used vehicle, I would recommend contacting Rosie!!
-
February 2024 by Halima Joy
Extremely grateful. Rosie's customer service 10/10!!
-
February 2024 by Greg Oneil
Worked with Rosie Longo. Very honest open and quickly answered any questions and concerns we had. Was absolutely amazing. Well worth the 2.5hr trip .
-
February 2024 by N Se
Typically won’t waste my time but wouldn’t want anyone els to experience this awful experience I’ve had.Anyone looking for a vehicle DO NOT DEALBOBAN from bayking Chrysler.Nothing but lies and cheats!!!!!Hopefully this saves anyone from taking his services. Trust me you’ll thank me.
-
February 2024 by Jake Harris
Overall poor and unprofessional experience. Initial consultation with the finance manager was good, took my information and told me he was working away on the financing. Then crickets for a few days after multiple calls, voicemails, and emails. Ended up getting a call from another person saying they sold the car I was in the process of buying. 6 days from initial application to them then telling me they sold it to another person while I was already planning on buying it.Looked at same vehicle at another dealer, within 24 hours finance is approved and papers are signed. At this time, I wouldn't recommend Bay King. They started off good, but quickly went downhill with nearly zero communication. Didn't ask for a deposit, etc and just sold the specific vehicle I wanted to buy and was already in the process of buying.
-
January 2024 by Scott Russell
My experience at Bay King was great from the start to the end. I stumbled across an ad on Auto Trader that had no pictures available and Krystal the salesperson was very quick to take some pictures and email. Throughout the preliminary messaging and upon arriving the next day to look at the vehicle, there was a genuine connection. She is a great young lady with an obvious enthusiasm for her customers. Her sales manager Scott was great and Reggie the associate that discusses warranties and finance were also great to deal with. At the end of it all, I drove out in an awesome 2022 Ram at a fair price. Even though I have a dealership in my hometown, I would not hesitate to travel the hour to deal with these folks.
