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October 2023 by SK
If I could give no stars I would. I had a card with store credit that I had planned to use. When the front desk swiped the card there was some sort of technical error. In order to figure this out, the front cashier had to call customer service. I waited for over 30 minutes for the cashier to connect with someone on the customer service line only to be told that the store credit was used. The front desk cashier didn’t think to ask what it was used or where it was used to make matters more frustrating. The manager was also useless and did not bother to offer any discounts on this terrible experience. I have no recollection of when the card was used or what it was used on, and whenever a card is used, it is always taken or thrown out from the front desk. The card was obviously new and the code on the back was not scratched until the front cashier scratched it herself. Proper customer service does not exist here and I will not be shopping here or telling anyone else too again.
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June 2023 by shradha patel
Nice collection and lots of choices in clothes
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June 2023 by Mo' S
I had to but some new clothes and lot of people recommended BN so i went and not regretting going there everything was at a great price and fits perfect with an amazing manager who helped me really cheap great deals everyday and very good customer service.
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January 2023 by Mariah Isaacs
Good store, however they closed their dressing rooms on Boxing Day so you can’t try things on but their return policy remains that it’s exchange or store credit only. So they would get to keep my money if I didn’t like them after trying them on at home
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January 2023 by Angela Tabone
I came in to do a return and the girl with the RED HAIR & SUNGLASSES ON TOP OF HER HEAD. She said no only store credit or exchange with no eye contact at all! So I said I’ll get the store credit then I asked if I could use it on online & once again she said no with no eye contact AGAIN!! Then she read that back of store credit card & then she said yes you can with NO EYE CONTACT AGAIN!!!The cost of the item was $22.50 then my store credit card was only $11.30 so I was very confused so I went back in & she did the wrong item! Like don’t you look at the item I gave you from the beginning. OF COURSE NOT because NO EYE CONTRACT AGAIN!!She was VERY NASTY towards me!!!
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December 2022 by s. elizabeth
I went to this store to exchange my purchases and I couldn't find a couple things and I walked up to the girls to ask for help, and told them I didn't know where some things are and they both just stared at me and the one girl said "I don't even know where anything is in the store" to her friend. And I stood there like? Ohkay... And walked out.
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December 2022 by R P
I stopped in to Bluenotes today in the mall in between doing Christmas shopping and fell in love with a pair of jeans (I don't usually wear jeans). My size wasn't available and apparently they were a fall item, but I was assisted by Shyanne (apologies if that is a misspell of your name) who called in to other stores in the city for me to see if any of them still had my size left. None of them did but she went above and beyond to assist me and also helped me out with a sweater purchase as well. They were also busy as it is a Saturday during Christmas season so I would have understood if they didn't have the time to help me beyond the scope of their own stock, but Shyanne took the time to do everything she could to help me out. This was incredible customer service and I will be back again in the future. Thank you so much!
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October 2022 by alia hadi
The girl with red hair is very much rude.. never coming back again
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February 2022 by Ryan Reid
Giving this place 5 stars only because Cayden was so kind and helpful. Alexis was rude to me, but Cayden made it up by being a great employee, helping me find what I needed. Definitely needed that help, especially during the buisness during the holidays.
