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December 2023 by Brendan Murphy
Brought my car in, expected it to take 2 weeks minimum and they had everything done in 3 days. They organized a rental car through my insurance company too and I didn’t pay a cent. If someone ever smokes my car again I’ll be bringing it back here!
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December 2023 by ERSAD SEK
Very disappointing service and unprofessional. I recently had my driver side window glass and seal replaced and I must say that my overall experience was extremely disappointing. Not only did they fail to address the issue of air leaking from the seal when driving, but their lack of concern and responsiveness towards my concerns was truly disheartening.When I entrusted my car to car star I expected the work to be done properly and for the seal to be tight and secure. However, soon after the repair, I noticed that air was still leaking from the seal, causing discomfort and inconvenience while driving. I immediately brought this issue to their attention, they failed to repair. Since it now 6 months , air still leaking from seal
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December 2023 by Michael Legare
The guys at Carstar have been a great help with my 2015 Cherokee. After getting rear-ended a few months back, I’ve come to them with a few other issues that they have been quick to diagnose and fix for me on short notice and without hesitation. I highly recommend bringing your vehicle here for any body issues or for collision repair. Customer service here is top notch.
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December 2023 by Aline Moore
Our car looked brand new after the repair! The service was great. We would highly recommend there services! Jade Walsh you have a great team. Thank you!
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December 2023 by Alice Hill
CarStar on Gage Avenue in Hamilton is the best. Not only are the staff helpful and friendly, the quality of their work is outstanding.I would not take my vehicle anywhere else for repairs. Also, they have great customer service which was evident this week when I asked them for advice on what to do with a stain on my vehicle from a pipe in the underground garage where I live. They got rid of the stain for me and did not charge me a cent. I absolutely recommend this location.
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November 2023 by Margaret Lagden
I have just picked up my car from Carstar Gage after repairs lasting three weeks. Although it took a little longer than first thought I was kept up to date with the progress. Adriano and Jenny were a great help. They are polite, considerate and follow through with what they say they will do. They showed extreme concern with the service they provided and, really, it couldn't have been better. My car was also cleaned inside and out and even the engine was cleaned....what a bonus!I would encourage anyone needing bodyshop repairs to check them out. My experience was seamless and reassuring.MargaretServices: Painting
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November 2023 by Paige Johnson
My vehicle was involved in a hit and run. Carstar Gage was listed as a preferred provider through my car insurance for repair. They communicated well from day one, keeping me in the loop with everything going on. They helped coordinate the pick-up and drop-off of my rental vehicle. My vehicle was repaired well, ready sooner than the expected date, AND they took the time to detail it and provide me with extra paint in case of minor scratches in the future. Jenny is wonderful to deal with both on the phone and in-person. She is the perfect person to have as the "first contact." I have used another Carstar in the past, but it was nowhere near the experience I had this time around. I am very impressed! Good work everyone! Thank you so much.Services: Painting
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September 2023 by Josh
Excellent service provided from everyone here. Went above and beyond to source required parts for me. Although it was only a small repair I needed and was putting off they were able to complete the job quickly. Now my truck looks great again. Thank you everyone for the great experience.Services: Painting
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September 2023 by KElly Paxton
What an amazing experience we had. Everyone was so great to deal with and my car looks brand new!! Thank you so much. I was so worried that o would be able to tell that work had been done but honestly it is perfect! So happy, thank you!Service: Body & Trim
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July 2023 by Silvio Diaz
This review is long overdue but I got my car back roughly about 3 weeks ago and I couldn't be happier with the end result! My car was in a hit and run collision and the staff at Carstar Gage made the experience pleasant and helped ease any frustration that I had. The front end staff are super friendly and professional and understand customer service. The turn around time was a little over the expected date but I fully expected it and was understanding, that being said I advise anyone dropping off a vehicle to not constantly call for updates as this does not speed up the process.The repair work was done really well and Carstar even detailed my car which I really appreciate, Thanks again to all the staff I interacted with and my apologies as I don't recall everyone's names but Jenni & Jade I'd like to say are both amazing individuals and it was a pleasure to meet them.Service: Body & Trim
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June 2023 by Richard DePodesta
The entire staff here is fantastic and very easy to work with. Having body work done is never a fun experience, but this place gives you piece of mind that the job will be done right.
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June 2023 by jonny knuckles
They worked on my 2021 Kia Forte after my drivers side door was hit by another driver. Their communication was excellent. Always keeping me informed of the progress of the repairs and completing them to restore my vehicle to to like new condition. The office staff and mechanics were lovely to work with answering any questions or concerns I had. They took care of a rental vehicle for me and overall they made the inconvenience of being involved in a car accident as pleasant as humanly possible. I would highly recommend their company for any and all of your automobile needs. Thank you especially to Jennie and Jade for their outstanding customer service.Service: Body & Trim
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June 2023 by M M
Had the most amazing experience with Gordana and Jennie! They treated my mom and her vehicle with the upmost respect. Would happily return if I had any further issues vehicle related. Thanks again for everything!!
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June 2023 by Letizia D'Alimonte
Their kind gestures and nice extras helped me after a car break-in. Friendly staff. Great repair work on my car!
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May 2023 by Morgan Myler
From the minute that I was contacted for my car repair to the day I picked it up everyone was attentive listen to my needs. The vehicle I picked up after the repair looked great and ran amazingly. Very happy with the results and you are in good hands here
