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November 2023 by Mike Marzado
Had a great experience at the limeridge champs location I was greeted by an associate by the name of Dan, I knew what I was looking for and he was a great help and as-well very patient when I requested different sizes. Overall was a great experience!
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November 2023 by robert pennacchietti
Horrible customer service at the cashier, November/12th 2:50. Making me feel they are doing my favorite to selling me things.
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November 2023 by Ace D. Portgas
Extremely rude employee. We asked for 2 different sizes for a shoe and was treated with an attitude. It felt like they didn't wanna be there at all.
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August 2023 by Kristy
As a mom of 4 I have shopped Champs for many many yrs. I enjoy their products & they usually have an ok sale. I preferred Chps over Sportcheck for many reasons.However...Went in today to pickup a part of my son's bday gift and was literally FORCED to provide my email to the cashier. I asked several times to just pass but was not allowed to purchase my item as apparently they no longer give paper receipts at all, no exceptionFollowing this is was than asked for my phone number.I honestly feel for staff who are simply doing what they're told to but I do believe this is not acceptable and you need consent to obtain personal information.I guess of you don't want to you can't shop there. I ended up providing an incorrect email & phone just so I could get my son's item. I'm sure they will run into this alot.What about those who do not have email? Or access to it?They can no longer shop at Champs? Or is their a way around it and the Staff was not honest?As a CS manager I'm well versed in CRM/Digital clienteleing/paperless receipts but to literally force ppl into providing informative they are not comfortable giving just to shop in the store is being a bully. I will not be back.
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June 2023 by Angeline Lemon
First time buyer in this shop and at first one staff was not that cooperative not showing interest to serve customer(dont bother to look for the size and stock and just rely on the monitor) but there's one staff named Vick he was helpful and his customer service was exemplary good he needs a raise for this fellow..I surely recommend this store.
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April 2023 by Gordon Hamilton
This is a great store to buy shoes. Mostly running shoes for men, women, youth and kids. Very good prices.
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April 2023 by Bomberry
Great placeJust wish they had my Retro Jordan size.
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February 2023 by Sommer Walkins
Staff is friendly and lost my bill for my son's pants I got for Christmas.. and they were so helpful when we wanted to exchange even though we did not have the bill but still tags. Great bunch of staff working here every time I've gone
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February 2023 by Angela G
Great experience. Your employee Vickram was super kind and pleasant in helping me get a pair of dunks today. Thank you again vickram and champs.
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December 2022 by Jheel Bhatt
There are great deals always I walk in the store. Yesterday there was this guy named Kyle, he helped me a lot to find my size as they were not available out, he went to the back and specially opened up a couple boxes to find my size and he did this three times and always when I asked him he never said no and helped me so nicely. Such a great customer service from him.
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November 2022 by Trisha Kirouac
Great staff, I had a wonderful experience there shopping. A shout out to V who helped me out.Thank you so much!
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September 2022 by Mike Bazo
They ripped off. My daughter wouldn't return brand new shoes that she paid $200 for because she didn't have a box they refused to give her any other pairs. All the manager told me to come in and do the trade and then soon as I came in they told me it's not possible. Do not buy shoes there
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May 2022 by Nicole G
I needed some help today I bought the wrong size of pants for my son needed one size up. I wanted to save the time of driving over I was able to call spoke to a young man I think named Mark Who helped me out put the size aside and I was able to pick it up later on today. I shop here always for my kids you guys make shopping super easy even when you lose your online receipt You allow your customers to make an exchange thanks for making shopping hassle free will be back 100 times over.
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May 2022 by Edward Burnip
DO NOT BUY HERE. WILL NOT GIVE REFUNDS ON NEW MERCH. $150 wasted on shoes that don't fit. Huge scam. Photo included to show the "new" shoes they wouldn't refund cause apparently they shouldn't have sold these to me in the first place.
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April 2022 by Chelsea C
Staff here are great. A young man was super welcoming, helpful and had awesome customer service skills. Will be back!