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March 2024 by Christine Scott
I rarely share my experiences or rate local businesses other than word of mouth but this time I had to. This store is on Stonechurch across from Leon’s. Looks small at first glance but the interior is quite large and the customer service is outstanding. I had the pleasure of dealing with Mohammad who went above and beyond to answer all my questions and offer suggestions . It involved an urgent mechanical bed for my 95 year old Aunt and Mohammad took measurements, helped coordinate delivery and even suggested I try the mattress my Aunt already owns before purchasing another. When I paid he carefully went over the receipt so I had no questions. The delivery was just as great an experience. Super friendly and professional guys delivered the bed. They called ahead just before arriving. I will definitely return to the for all my mattress and furniture needs. I am so glad I checked out this store! ?
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February 2024 by Laura Smith
Searched high and low for a sectional. Could not find anything that was not going to cost me a ton of money. Came across Decor Furniture and Mattress and both Mohammed’s at each location were so helpful and knowledgeable. The process was seamless and I had my custom couch in 2.5 weeks. It is beautiful and I HIGHLY recommend.
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February 2024 by Hugh Contracting
Amazing service, quality and price. Our family is very pleased with our purchase. Quality equal to that which you would find at other major stores at a cheaper price... 5 stars easily
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February 2024 by Jamie Vincar
We bought a couch and chair for our living room a year ago. We still love the couch and customer service was great. Prices are awesome so we returned for a bed for our daughter. Customizable furniture at good prices are a great mix. Thanks Decor!
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February 2024 by Parez Kadir
amazing delivery team! very friendly and accommodating.
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January 2024 by Sam Aaron Shawn
Horrible customer service !!! The girl was on her phone ( personal call) and she was trying to help us and she couldn’t find what we were looking for and she was browsing on her computer and telling us shes trying to ask other people for help, I couldn’t wait any longer and I left my email address and phone number so she could give me an update but she never contacted me !! I wouldn’t recommend this business to anyone ?
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December 2023 by Bilal Khan
Highly recommend, great customer service and prices. The salesperson Muhammad was very kind and helpfull. We found the perfect bed set for us. Thanks again! Will be comming back for my sofa set soon.
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October 2023 by Susan Apro
We were looking for a sofa and chair. We had Mohammed Qureshi look after us. He showed us the different furniture, made recommendations and finalized pricing. It was a very pleasant experience.I would highly recommend this store.
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October 2023 by Norman and Noella Staryk
My wife and I recently purchased a custom made sofa and storage bench from Decor Furniture & Mattress. We dealt with Mohammad who was extremely knowledgeable and helpful in selecting a sofa for our family room. The order was placed and within 4 weeks we received both items in perfect condition. We were both very satisfied with the purchase. To be able to order a custom made sofa and storage unit manufactured in Canada paired with a wide range of fabrics at a reasonable price is far and few between these days. Also the gentlemen who delivered our furniture were very pleasant and professional. We would not hesitate to return for future purchases.
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August 2023 by Rebecca Dunne
I had a very good experience with the store. All I needed was a box spring, but they were able to order one for me at a great price. When I ran into trouble not being able to pick it up as originally planned, they helped me out. The staff were very friendly and helpful. I would highly recommend this store and will be back for future purchases.
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August 2023 by Acacio A (Acacio55)
Service was awesome and great inventory. Prices are very competitive and they have great quality, Canadian made products. Mohammed is incredibly helpful and courteous. Would definitely come back.
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June 2023 by Jenn Halen
This is absolutely a designers dream place excellent service amazing turnaround time for custom made couches I repeat CUSTOM MADE - I had full range of all the styles he carried and the materials it came in. Quality is much better than structure or ikea & you can style any materials and colours based on your particular layout. I was expecting some estimate costing me an arm and a half given the fact everything was custom made to my liking I was shocked to see the final quotation & I ended up saving hundreds of dollars buying from this place and getting it exactly to my taste.I was quite fussy about the colours + materials if i do say so myself however Moe took great care and attention to detail and made sure everything was to my satisfaction. From custom ordering to delivery took approx 3 weeks. If you’re in a rush they offer many selections on their floor if you’ve got time to spare they have a huge selection of samples for custom made pieces to your imagination. Thank you so much for being so amazing throughout the whole process.
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May 2023 by Waqas Dar
Excellent experience overall dealing with Decor. I purchased a sofa set from Mohammad a little over a year ago, was able to customize the set to 2 sofas and a loveseat for an added fee. Was very professional in all manners and I was beyond satisfied with the customer service and free delivery. Set is still holding up well with significant daily use. Have been recommending all my friends and family to them since. Keep up the great work!
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May 2023 by John C
My personal experience at this store is buyer beware. If you think you are getting a great deal you are not. There furniture is poor quality and cheaply made.
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May 2023 by Jabbar Mirza
The sales rep Mohammad was amazing. Also, the delivery team was gold. Love those guys. Highly recommend.
