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November 2023 by Sunny D
Probably one of the best customer service experiences I have had at any dealerrship. Karm really goes above and beyond for his customers.
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March 2022 by Marcel Goulet
I purchased a 2012 Jeep Grand Cherokee from Karm, the owner of Discovery Motors on Kenilworth Ave in Hamilton.His presentation of the vehicle was calm and professional and so he was very easy to deal with. I test drove it and made a purchase.After having driven the vehicle home to Ajax, Ontario, I call Karm to mention an intermittent noise of sorts in the drive train. I figured he had not noticed it in the short drives he had as I barely noticed it myself. Also the noise got worse as the vehicle warmed up.Even though I had not purchased any warranty, because it happened right away, Karm did not hesitate and told me to get it diagnosed.It turns out that the transfer case was worn. He was prepared to pay for the diagnosis and have it repaired at his cost with a guaranteed part from the auto recyclers.(I threw in a few extra dollars and had a reman box installed). It is back together and working perfectly.I feel like he treated me very well and stood behind his product. I would not hesitate to recommend him to my friends and family for their next vehicle purchase.
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March 2022 by Anna B
Karm is amazing! My husband and I have dealt with him for years. He is one of the most honest car dealerships I've ever met. He's very professional, friendly and very reliable. He goes above and beyond to help you with your needs. I wouldn't recommend anyone else but Karm.
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March 2021 by KMK
Karm was great! He let us take our time and test drive 2 vehicles that we were interested in. No pressure. Very laid back and relaxing atmosphere. The car we bought already passed the safety check, but Karm went ahead and replaced the windshield for us (just because there was a crack in the corner). He didn't have to do that, but he actually cares about his customers. Really nice guy to deal with. I would definitely recommend Discover Auto to anyone looking for a used vehicle.
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June 2020 by Connor Behan
A fairly small yet very diverse inventory of affordable, reliable, and high quality vehicles. A friendly, extremely honest, and dedicated family business who went above and beyond for me!
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March 2020 by Perry Hagerman
I was so impressed with Karm's commitment to providing great customer service. In an industry not known for integrity, Karm went above and beyond to ensure we were happy with our purchase. It was my son's first car-buying experience and I'm sure he'll return when the next time rolls around. He's even excitedly told his friends who are all about to enter the world of car ownership about Discovery Auto Centre. Thank you Karm for making his first experience such a positive one!
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March 2020 by louis vasconcelos
Bought a used Santa fe from karm a few weeks ago . He let me drive it for an hour or 2 no pressure and like vehicle so far . First used car dealer I have ever recommended. Would deal with them again.
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March 2020 by Neil Carson
I recently purchased a pre-owned VW from Discovery I was kind of skeptical at first, having been burned before by used car dealers and for a small dealership I was Impressed with the selection and the big heart and sincerity Carm seemed to have (still skeptical:) I purchased a vehicle and after afew days The car had an issue I thought " Here we go! I'm gonna get the song and dance routine. boy was I mistaken, Carm was sincerely apologetic and sent me to his Mechanic (thumbs up to the Bug Shop) And the repair was done at no cost to me and I haven't had an issue since .I would Highly recommend Discovery Auto Centre. Honest and Fair, Thanx Carm
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March 2020 by Victoria Wilson
Amazing Service! No power selling! Karm delivered on all items he promised to. I found the prices very reasonable. He was very honest and friendly and great with my daughter! I would definitely recommend you to purchase a vehicle from this company. We love our car, thank you so much!
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March 2020 by Adam Maye
Bought a car here for cheap. Great car and the guy that owns it is very nice.
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March 2019 by Rob Wynn Frey
Fantastic customer service and the Subaru turned out to be very reliable and exactly as advertised. I'll go back when I need another used car.
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March 2019 by Tiffany Raymond
My husband and I were very undecided about what vehicle to buy. We were new to Hamilton and did not have a trusted car guy. We went to Discovery and found a car we liked and spoke to Carm, we left still undecided. We went back numerous times in the next 4 months before finally deciding on our Cadillac. In all the times we went to look and left without buying, Carm never made us feel like we were wasting his time and always had the patience to talk to us. I have now found our trusted car guy and would recommend Carm and Discovery Auto to anyone :)
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March 2019 by Rod Yardley
Fantastic people to deal with.Honest and above board on everything
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March 2018 by Karen Dickson
I had been to many of the local dealers looking for a car with specific features and at a set budget for quite some time. What I really appreciated was that I was only shown cars that met my out the door budget. I found that the other dealers insisted on showing me cars that were above my budget thereby wasting my time. So much easier to shop this way! Thanks Karm
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March 2018 by john kuti
Great experience with Karm. The car was spotless. He went the extra mile in changing ownership. He was honest and responsive to questions. He even followed up to see how the car was performing. We love the car and the price which was very fair.
