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February 2024 by Christina Bachmann
Pleasant staff, not so pleasant prices.. Maybe its just me being cheap LOL
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February 2024 by Andrew Ryder
We bought the resort extendable table and the New York armchairs with cushions. Excellent products. Service from Roberto Ferreira, the store Manager in the Hamilton store was fantastic.
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January 2024 by Evelyn Briska
Great customer service. I appreciate the help and assistance in placing my order.
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December 2023 by Fran Hayos
Very helpful when I had an issue with my payment for an online order. All was fixed quickly
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November 2023 by Cindy Spencer
Great staff on the floor. We found out great information. Will likely gi partnered as they have made I. Canada furniture fir patios. Lovethat!
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November 2023 by Mary Freeman
Sophia was very pleasant and knowledgeable, she is definitely an asset to the company
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October 2023 by Susan Graham
Got a Great price on a Bbq
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October 2023 by John Brennan
We recently purchased a Vellore corner chair (after an earlier purchase of a full Vellore set) at the Upper James location and were helped by Sofia, the assistant manager. She went above and beyond to ensure that our online order was delivered to the store ahead of a family get together and also helped with obtaining a replacement chair on short notice as the original one had a defect. We will certainly do more business with DOT in the future.
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July 2023 by Ramona VanderGiessen
Store is full of assembled furniture, Lots of stock and outdoor decor accessories. Definitely worth checking out when planning your outdoor oasis
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June 2023 by Jasmina E
DOT Hamilton provided kind and professional service from start to finish! Highly recommend.
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June 2023 by S H
And the winner for Best Customer Service goes to... DOT Furniture Hamilton!I had a great experience with DOT Furniture Hamilton. I made a very simple purchase of a bistro table, and found it thanks to a great ad online.They held the product until I arrived as it was the last one in stock. The quality of the product is so far superior to anything you would find in a traditional big box store.I needed a delivery option and the DOT team were amazing to help with the right choice for my table. The table arrived fully bubble wrapped and protected too. A true sign that someone cares about your purchase and getting it to you in showroom condition. Many thanks for making everything so easy!This location is easy to access, the team is very friendly and has great recommendations for your patio. Just share your needs and they can help you find exactly what you are looking for to make your patio summer ready!This location needs to be on your list to visit. I'll be back for a few cottage options.Many thanks DOT Furniture Hamilton!
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June 2023 by Marie S
Roberto was very helpful when I placed my order.
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June 2023 by Debt Collector
sofia ferreira was the best dot sales associate i have ever come across in my years of purchasing with this company i wish her the absolute best she was a complete pleasure to have help me and deserves accolades
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June 2023 by Dori-Ann Litalien
DOT on Upper James was amazing, their customer service went above and beyond to help us. We are so happy with our purchase. Thank you for your advice and guidance
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May 2023 by Lori M
Sofia greeted us at the door - we told her exactly what we wanted and she immediately showed us 2 tables that fit our needs perfectly! She was professional, friendly & very knowledgeable! We will go there again for any future outdoor furniture needs!