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February 2024 by john lippert
Bought a truck. Nice staff. Smooth transaction and service visit to fix few items handled well.
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February 2024 by Paras Sethi
Chris is one of the most knowledgeable sales professional i have came across ever. He helped me out through out my Deal and even after picking up vehicle i had few more queries that he resolved in a best manner from his side. Special thanks to Robyn in Financing team.Overall experience was great will come back for more business in Future.
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February 2024 by Noel leblanc
Another dealer hit and miss with the sales people
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February 2024 by Mike Micevski
I wanted to thank Kyle Istead, Rob Porter and the rest of the parts counter staff for the great experience we had at your dealership. You went above and beyond to ensure that we were well taken care of. This level of service needs to be acknowledged. Keep up the great work!Mike M
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February 2024 by J J
I have had wonderful experiences with the Service Dept. and everyone is very professional and attentive. Highly recommend going there for any service issues and for sales.
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January 2024 by Geoffrey Mwangi
A nice place
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January 2024 by Todd Cox
I recently purchased a 2021 Ford F150 from Eastgate Ford. I was going to purchase the vehicle unseen as I was in Windsor. I dealt with Brian Cox ( no relationship) who was excellent to deal with from the beginning. No pressure , just supplied a list of what I was looking for. I found the perfect truck and asked Brian to do a detailed inspection of truck prior to me heading up. Took train to Hamilton, Brian arranged an Uber to the dealership, after some signatures, inspection, I was on my way home with a truck exactly as advertised. The whole process was smooth and hassle free.Highly recommend Eastgate Ford but more specifically Brian Cox.
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January 2024 by Josh Wilson
Been coming here for my F150 oil changes for about a year. They are better priced then my local mechanic, properly scheduled, and provide more services as part of the package. I do prefer supporting smaller businesses, but it's no competition when you're getting more and paying less - not to mention the comfortable waiting area with snacks, water, and coffee. Recently, my driver's side mirror was damaged during the complimentary car wash. When it was being looked at it was apparent that it was an after market mirror (I bought the truck used and didn't know). They still replaced the mirror for free, using genuine Ford parts. No negotiation or hesitation, they just took care of it.
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January 2024 by Sarah Laberto
I just had the best experience at Eastgate Ford. I needed 2 new front tires. The staff were so helpful in ordering the best tires for my vehicle and had them installed with minimal wait times. Shout out to Dylan, who is super friendly and knowledgeable - a great liason!! Also, the waiting room is lovely and i enjoyed a nice compimentary coffee and cookie! Such a great exoerience!!
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January 2024 by Shane McDonald
Sales department great, but the service department not so much.I had a frozen latch repaired last winter under a GSP issued from Ford Canada. This year my latch froze up again, this was supposed to be solved under the GSP notice but I had to pay for something that wasn't fixed the first time. To add insult my work order stated that my door latches could continue to freeze.
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January 2024 by Shoaib Zahidi
Good service center
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January 2024 by Renee Carroll
the customer service here is great!!! came here for a recall and they even washed my car. they got me in fast awesome job guys.
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January 2024 by ccc Aaa
Best location I have ever been.
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January 2024 by jakejosh2001
I purchased a pre-owned F-150 at Eastgate on Dec. 23rd 2023. Can't say I normally feel at ease when purchasing a vehicle, but I did here. Never felt under pressure to sign a deal. Brian Cox is a friendly, knowledgeable sales person, and made negotiating easy.On the day I picked up the truck, Brian took me to the parts counter, and said choose a hat, I'll pick up the tab. It was a nice gesture, and it was appreciated.Financial services manager, Lori Wilson, was also a pleasure to deal with. I purchased an extended warranty, but never felt pressured to do so. Thank you to everyone at Eastgate Ford.Greg H.
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January 2024 by K G
Chris in sales was fantastic, timely, courteous and accommodating. We went to 4 local Ford dealers and purchased with Chris at Eastgate. We will be back for the next vehicle, they go the extra mile.
