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December 2024 by Chris
Although done through my auto insurance due to an accident the experience was made less stressful by the helpful and courteous staff
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December 2024 by José Carlos Meurer
Very well attended. Impeccable car. Smooth return. Everything perfect
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December 2024 by Ben Russell
Successfully reserve a car and then let you know the day before the rental that it is no longer available
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December 2024 by Arlo Huang
Big thank you to Zayd for a very smooth and pleasant rental experience!
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December 2024 by Rim Georges
The staff at this location are all so friendly and helpful. Im so happy and satisfied with the experience. They were really helpful and changed my car on the second day to one with winter tires upon my request with no additional cost. I definitely recommend!!
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December 2024 by Bader Alturky
Many thanks for the professional and friendly service
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December 2024 by Linda Fenton
Excellent experience!
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December 2024 by Hamza Patel
First time renting from this location. Booked online and a young lady, Ishita took care of everything very promptly and provided great service. The vehicle provided suited my needs. Thank you so much!
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December 2024 by GK
Poor customer service and quite dismissive. Bad experience.
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December 2024 by Fabrizio Garcia
Great customer service which I know it’s rare with rentals. I was happy with the vehicle and I’m making this location my go to whenever I need a rental
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December 2024 by Fareed Guyot
Great experience with friendly agents. Accommodated all of my requests and gave me a lift back to my hotel.
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November 2024 by Victoria Eckert
My husband and I had to rent a car when the transmission on ours went. We made our reservation online and when we got to the office, Hussein was so kind and helpful!
We were able to extend the rental in the same vehicle while we decided what we’d do with our own car and that was so seamless and easy!
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November 2024 by Gabriela Gohla
My niece rented a car today and it was quite unpleasant. She is from Europe and they made everything a problem. I know there are rules and policies if you are a stranger but no help or support from staff just a shrug: these are the policies and rules.
Baggage tag was not good enough to proof that they are not aliens invading the country. Couldn't even help with my credit card to get things going . Sorry I was always proud of living in Canada and told everybody how great it is.
I think staff needs some serious training how to deal with people out of Canada and nicely telling them the policies and what they can do to help. Not telling them to go to Tim Hortons (which didn't have Internet ) next door.
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November 2024 by B Skaljac Ramirez
I always have great service and best deals on rental cars with enterprise. Going in morning pray they have a car for me since mine is going to garage for a week
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November 2024 by Erin Mc Arthur
Always top-notch service at this downtown location. I always book with them, even though it's pretty far from me for pick up and return. Great group at this location. I have yet to be disappointed.
I had a terrible experience at the Dundas location.
So, thanks to this downtown location, your Enterprise brand has been redeemed in my eyes!
