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December 2023 by Diana Fox
I used to always shop here but I am so fed up with going there for a great deal in the flyer, only to find out that it's not THAT particular Food Basics location that the deal is in!! They say they don't have the room in all their stores for every item, however I have never seen a chain store not honour everything that a flyer shows?!!They told me to use the app to find what MY store location has on sale, but that doesn't seem to work either. So now, when I receive the flyer in my email, I just ignore them because I have wasted my time too many times going for the (supposed) sale items! Very frustrating and time consuming only to be disappointed!
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November 2023 by IT boutique
As a customer observing the dynamics between managers and employees, it's disheartening to witness instances of impoliteness and suboptimal treatment within a workplace. Managers play a pivotal role in shaping the organizational culture, and when their behavior lacks courtesy and respect, it sends ripples throughout the entire team. The customer experience is intricately tied to the internal workings of a business, and witnessing poor managerial conduct can be disconcerting. It is essential for managers to recognize the impact of their behavior on employee morale and overall performance. Improving communication, practicing empathy, and fostering a culture of respect can contribute to a healthier work environment, ultimately benefiting both employees and the overall customer experience.
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November 2023 by Elvira Capretta
I was having problems at self check out. The young girl with black rimmed glasses had the worst attitude. I guess I interrupted her texting. What does she think she was there for?
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November 2023 by Anthony payne
Great store ,always has good deals to help you save money .Service check out slow ,best to use self checkout.
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November 2023 by David Horton
Food Basics is very good now. With the upgrades, it is a much better store, and the prices and selection is really good. I give this store the highest recommendation.
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September 2023 by BushFox
This is the worst grocery store in Hamilton. Went in with a short list, and was unable to get a single item we needed. Their strawberries were completely covered in mold too. Weird smells everywhere. No corn tortillas. I hope this store gets shut down.
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September 2023 by Sue RAJEWSKI (Ragu)
They had advertised something I wanted and I was given some weird excuse of it not having been delivered.
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September 2023 by Allison Sweeney
Food basics is now theee worst grocery store to shop at. Handicapped parking is smaller than any other store. Was told that the store only has 10 baskets for customers to use, shelves were mostly empty, employees are all over the place in the way. I'm only sharing because I hope they can do something to improve their store for shoppers.
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August 2023 by EAsport Tothegame
I like frescho personally but went with my parents it's okay place to shop not to shabby but the prices now a days is redonkulous remember when u can get a full cart for 150 now we got 2 card an cost 750$ outrageous government needs to step up an control our food prices before we all starve
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July 2023 by Paul Terrance
I like frescho personally but went with my parents it's okay place to shop not to shabby but the prices now a days is redonkulous remember when u can get a full cart for 150 now we got 2 card an cost 750$ outrageous government needs to step up an control our food prices before we all starve
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July 2023 by Lauren W
If you politely and quietly stand 5 minutes waiting for your cashier to finish their personal conversation and show manners and kindness to them despite that. Be prepared to have the cashier throw your groceries at you. Respect should go both ways. Don't waste your money here, Walmart is down the street and cheaper.
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July 2023 by Jeff O'Brien
Not sure if Sunday is a picked over day but shelves were empty, Rotten produce and awful smell when entering store.
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July 2023 by Colin Connors
Pretty good store. Friendly staff. It is our go to grocery. Could be a bit cleaner. But overall we like the value and quality. Again the staff are great
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June 2023 by Dylan Sharpe Racing
Have shopped here since it was an A&P Store, as a kid.It's my go to, and probably always will as long as I live in the neighborhood.Today's review is prompted by the lovely service I recieved from "Sam". I was looking for something that had an empty shelf, he answered my couple questions with professionalism, stopped what he was doing (stocking shelves) and went to the back, found what I was after..and filled the shelf where my item was before it was "sold out". After reluctantly shopping elsewhere a few times (fortinos, Sobeys) while coming home from work...I can safely say I'd never ever receive the treatment I got today at Food basics. Thank you!
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June 2023 by Brittany Krouse
Got spoil tex Mex cheese today delivered my ubereats not along ago