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February 2024 by Sophia D’Costa
Eastgate Fortinos is the best fortinos location. All the staff is always so pleasant.In particular, Kerri-Ann in the flower department is the best florist I have had the pleasure to meet. She is always consistently outstanding, exceeding my expectations every time.The other staff, Sophia was very nice too.Thank you for always providing great customer service , recommendations and being so friendly Kerri-Ann ???I’ll always recommend this location to family and friends.
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February 2024 by Bryan
Love the Pane Fresco offerings
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February 2024 by David Buchanan
I can see that great customer service is still a feature of Hamilton. Shannon it was who was excellent in helping finding some great ingredients. Fortinos has great variety and freshness at top shelf quality and fair prices. Yes, I've shopped at other Fortinos. I'll be back. They are also conveniently located.
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February 2024 by Mo Rosa
Great selection, fast service, amazing bread and pizza
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December 2023 by nupoor agrawal
I have been to this location many times and have had great service until today. I went to the bakery section and asked two slices of cheesecakes. The girl working there used her bare hands to handle the pieces to tout them in the box. I found it very gross and at the same time I could not confront her either. I asked another employee working in a section that shouldn’t they be wearing gloves or using tongs to handle food? That employee agreed and took the box to the bakery and asked the girl to change it. I waited and then the girl who was supposed to change the box for me, continued to talk to another co worker of hers who was wearing gloves and at the same time touching her hair and face. They both continued to talk for few minutes and I stood waiting. At this point I gave up and lost interest in making the purchase altogether. I looked for the store manager to let them know. He heard me but he was busy and I didn’t want to take too much of his time from other customers. Hope upper management at fourtinos pays attention to safe food handling and trains their staff properly and then monitor them for compliance. I was quite disappointed with this. Hope they improve.
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December 2023 by Shauna Taylor Smith
Their deli sandwiches and soups are amazing, BUT watch when you order something that it's what they actually give you. For probably the 5th or 6th time this year, we ordered sandwiches and soup at lunch, when it's quite busy and packed, and have been given nothing close to what we ordered. Unfortunately on all of those occasions they've given me something I just don't eat. Waste of money and time during a busy work day.
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November 2023 by Chris Kubas
I just visisted the hot counter for my pregant wife. She was craving the "stag sandwhich" and what she got instead was.... utterly concerning. Mystery meat that was cold on a bun not even buttered?? where is the spicy eggplant?? The cheese?? The arugula?? she is LIVID when i brought this home. I'm sleeping in the dog house due to "SEBASTIANS" ignorance. Maybe if he spent less time wierdly flirting with BOTH of the female workers in the station he would be able to make the sandwhich correctly? $12 for a an abomination. We have had countless issues here. THey need to hire adults not children.
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November 2023 by Doug Stendahl
Fortinos is a great grocery store. Add to that their ability to provide fantastic fresh salads, pizza, soup, muffins, coffee and chicken wings for people who want quality to match their fast paced lifestyle.
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October 2023 by Mike Tazzeo
Our go to grocery store. Always fresh and a great selection.
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October 2023 by Gord Annison
I was trying to buy a breakfast sandwich and my wife asked if they could heat her bun (from Fortinos) up at the same time. 10 seconds in their microwave.They said no.... what a joke... great customer service. The manager who said no should be working in receiving where customer service is less imperative.
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October 2023 by Amanda W
Avoid the butcher at all costs! Came here to get veal cut that was on sale. There was none in the bunker and I didn’t mind waiting. The butcher acted inconvenienced and irritated. When I got my meat home it was completely butchered! The pieces weren’t nice cut consistent slices, they were thin pieces that were translucent and thick chunks. Unusable for cutlets a complete waste of money. Definitely will be sticking to a different fortinos location for meats.
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October 2023 by Tamara Curtis
Has the pizzaria, sushi bar and noodle soup. Also flower shop and clothing area. Prefer this location over Fiesta even though it is 5 minutes further away. It is cheaper on some items as well. Like that it is attached to the mall to get all errands done in one place.
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October 2023 by abdillahi isse
I was astounded by how unprofessional this store's manager, Heather, was. I watched her yell at a fellow employee, but instead of assisting a customer who was distraught, she ran to the back and let the kind staff try to make things right. I saw everything, and if these are the people in charge of Fortinos' departments, I can no longer support them. They must take into account who they select for certain positions because it is obvious that some people are not cut out for customer service.
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October 2023 by Vandana Lalwani
This place is like one stop solution for all your needs. Need grocery, you got it, need flowers, food, bakery, sea food, etc. they've got everything. The prices are generally higher than what others have to offer.
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October 2023 by Danielle lyon
Great hot food and a nice place to sit and eat some home-cooked meals!..Groceries are a bit pricey but the quality is good ?