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November 2023 by Tony LaSelva
Love these clothes, they wear great, and prices are awesome
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November 2023 by Ani Kush
The staff and store are great.
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October 2023 by Ali T.
Have been shopping here for years but had to now leave feedback on my latest experience. Purchased hoodies online on a Tues. - received Fri. By this time the item went 25% off. Went to the store to do a return & also get a price adjustment the following Monday (6 days after my original order) and was told I was too late - only a 3 day adjustment period. Later checked policies online which stated 2 weeks, called the store back, read their policy to them and was told my info was old. Asked for head office or corporate # and was told they didn’t have one only a customer service. In the end customer service said 2 weeks was their policy and credited me the difference. Only a hoodie but the lack of honesty is aggravating. So for anyone reading this the policy is 2 weeks!
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September 2023 by Sean Carter
Very friendly staff.
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September 2023 by Aleisha Hudson Thomas
Have been shopping here for years but had to now leave feedback on my latest experience. Purchased hoodies online on a Tues. - received Fri. By this time the item went 25% off. Went to the store to do a return & also get a price adjustment the following Monday (6 days after my original order) and was told I was too late - only a 3 day adjustment period. Later checked policies online which stated 2 weeks, called the store back, read their policy to them and was told my info was old. Asked for head office or corporate # and was told they didn’t have one only a customer service. In the end customer service said 2 weeks was their policy and credited me the difference. Only a hoodie but the lack of honesty is aggravating. So for anyone reading this the policy is 2 weeks!
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September 2023 by Vinay Patel
Worst customer service ever. I bought shirt from lime ridge location but I picked the wrong size. When I went to exchange size 2 weeks later. They said I have to do return first and then buy it again at higher price then what I originally bought it for.
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September 2023 by Archan Patel
Best collection of clothes and price
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June 2023 by Angela DiFruscia
Horrible customer service, no respect for their customers or their own online policies. No wonder theyre going bankrupt.
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May 2023 by Alyssa Copland
Amazing love all the clothes
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April 2023 by Noah Moruzi
Apart from the fact I find their shirts usually shrink a bit in the first wash, the quality and design of the products are great and there are always amazing deals on clearance stuff.
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January 2023 by Melissa “Melissa-Elizabeth”
Great shopping options!Long wait for change rooms.Long wait for cashierHOWEVER...Staff were pleasant and helpful and really did their Best.Thank you for sharing your Caring & Smiles. ☆☆☆☆☆
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January 2023 by harsh suthar
Worst customer serviceI recently had a poor experience with Hollister regarding a return of an in-store purchase. I shipped the item back to the facility at my own expense ($21 for shipping) and was promised a refund of $80.86. However, despite multiple attempts to contact customer service, I am still waiting for my refund. The customer service representatives kept telling me that I should expect a reply "soon", but it has now been over a month and I have yet to receive any update or resolution. Furthermore, the manager of the store was extremely unhelpful and did not have any understanding of proper customer service. I am extremely disappointed with the service I have received
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January 2023 by Rojin F
wow I was so impressed with the staff, so helpful and so kind, everyone who worked here was super friendly and accommodating! its so hard to see that nowadays with businesses being short staffed, I have seen really bad customer service, but this location truly made my day! the manger was so nice to her staff and so patient, it really made the biggest difference for someone shopping and seeing that. I could tell her cares her job and so does her staff. it makes the biggest differences!!! great job guys!!!!
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January 2023 by Rojin Faraji
wow I was so impressed with the staff, so helpful and so kind, everyone who worked here was super friendly and accommodating! its so hard to see that nowadays with businesses being short staffed, I have seen really bad customer service, but this location truly made my day! the manger was so nice to her staff and so patient, it really made the biggest difference for someone shopping and seeing that. I could tell her cares her job and so does her staff. it makes the biggest differences!!! great job guys!!!!
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January 2023 by Jenny Lee
wow I was so impressed with the staff, so helpful and so kind, everyone who worked here was super friendly and accommodating! its so hard to see that nowadays with businesses being short staffed, I have seen really bad customer service, but this location truly made my day! the manger was so nice to her staff and so patient, it really made the biggest difference for someone shopping and seeing that. I could tell her cares her job and so does her staff. it makes the biggest differences!!! great job guys!!!!