Hudson's Bay

Department Stores
Hours: Hudson's Bay at Lime Ridge Mall offers a shopping experience that can be enjoyable and rewarding. Customers appreciate finding good deals, especially on women's casual clothing and sale items. The store provides a wide stock and good hours, making it convenient for shoppers. Many reviews highlight the friendly and helpful staff, with one associate in the fragrance section standing out for exceptional customer care. This associate is praised for being personable, kind, and going the extra mile by searching online for products not in stock, making shoppers feel valued and welcome. The store atmosphere is enhanced by staff who recognize regular customers and greet them personally. However, the location has some flaws. It is an older store, previously an Eaton's, with outdated washrooms and some areas in need of updating. The Zellers section is a highlight, offering nice and cool items, and the HBC Stripes collection is also well-liked. There are occasional issues with store infrastructure, such as a non-working escalator and inconsistent staffing on the second floor, but recent efforts have improved staffing levels upstairs. Overall, Hudson's Bay at Lime Ridge Mall provides a decent shopping experience with friendly staff, good product selection, and sales, despite some store and maintenance issues. The store's associates, especially those who deliver excellent customer care, are highly valued by shoppers.

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1. Hamilton, Ontario