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February 2024 by C Maes
Had a flat tire today and dropped it off - they repaired the rim and even placed the tire back on and put my spare away. They were so accomodating and did not even charge me for the repair. I was also provided with a quote for new brakes.I will be back and recommend people use this location! Thank you for helping me out today!
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January 2024 by Brett Michaud
I brought my santa fe in to get new winter tires put on and they said it includes a wheel alignment. I moved to saskatchewan a month later and needed to get a safety inspection done to be registered in province. It failed due to the wheel alignment and I had to pay to get it done again. When I called this kal tire location they said the wheel alignment wasn't on the invoice and they must have missed it. The rep said that they normally complete a wheel alignment or check when replacing all the tires. I was denied compensation for the missed wheel alignment.
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January 2024 by Donna Chatelain
BST PLACE TO BUY TIRES AND CUSTOMER SERVICE TOP NOTCH
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January 2024 by Chloe Zinn
Booked last minute winter tire change, and Stephanie was incredibly helpful! Very friendly, patient, and trustworthy. Will definitely be going here for all other car services, and would recommend to all!
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January 2024 by Dragon Don
Two visits to the location and always the same great service.
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December 2023 by Adriano F
Initially had a bad experience, as they installed the wrong TPM on my Model X. But they did make it up to the customer by changing the the TPM and providing a refund. Would gladly use the again. Everyone is human and makes mistakes, it's how you handle it when it happens, is what really counts.
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November 2023 by Melissa B
I walked in off the street with tires I purchased elsewhere and I had a concern. It was a Saturday morning and Stephanie and her crew were very accommodating.So professional and thorough! They put me at ease and had me on my way in no time.THANK YOU!It is uncommon to find such great customer service these days so keep it up all of you!The Concession St. location has a great group of people working here - they should be rewarded for their efforts!I would recommend stopping here for all your tire needs - five stars!!!
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November 2023 by Andrea Clark
I can’t say enough good things about Kal Tire! Stephanie was knowledgeable and friendly. My tires were swapped out in 20 mins and the service staff was amazing! Will be going to get my tires switched out there from now on!
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November 2023 by Fulvio Cubello
Best service in town.
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November 2023 by beverly bressette
We would not deal with anyone else but Kal Tire on connsecion st in Hamilton
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November 2023 by Raj Rajput
Very professional staff and kind front desk agents !! Will visit this location for all future Car Maintenance needs..
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November 2023 by B M
The team here work hard, and it shows in these reviews. I chose Kal Tire instead of the major retailer I usually attend because I wanted to support local. Stephanie and her folks work their butts off and appeared to have great relationships with the regulars while I was in the waiting area.They changed my tires over, and updated me (even though they didn’t need to) as things were progressing.They didn’t attempt to upsell me on things I didn’t need, and took the extra step of covering my seats and floor while moving the vehicle 25 feet. Amazing attention to the small details.I have recommended my husband use Kal Tire and I’ll be back again for all my tire needs moving forward. Thanks team!
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November 2023 by Robert Huczek
I have been to this KalTire location both for tire repair, and new tire purchase. Stephanie and team are extremely professional and polite. The store is very clean and well kept. Prices are very fair, especially when you consider that KalTire will price match, and the warranty they include. I would recommend KalTire on Concession to anyone, and will definitely bring my vehicles back.
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November 2023 by Bre O
Excellent experience! They got me in right away and were very knowledgeable and friendly. They were up front about costs and I know I can trust this spot because they needed to check to see if my callipers needed to be replaced and my bill would have gone from $500 to $1000 and I wouldn’t have had a clue either way. I will definitely deal with them again and I recommend
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October 2023 by Brent Edmonson
I’ve dealt with another Kal Tire location for my antique tractor tire needs in the past with great results, so I went to the nearby Concession Street location to buy winter tires for my Wife’s SUV.I found Stephanie and her team to be polite and professional with fair prices. The building/property was clean, well organized too.Would definitely recommend/do business with again!
