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February 2024 by Shan
We just had our taxes filed for the first time in Canada and Pious was a star! He made the process completely painless while being professional and friendly.
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February 2024 by Maneesha
Pious provided us a great and friendly service.Since we new to tax filing,we didn’t know what to do.He explained everything clearly and provided a great and quick service.
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February 2024 by Destiny Grant
I've been going to this liberty tax since at least the 2018 tax year with no issues until this year . I get two different answers from CRA and liberty tax. Now I just found out even though I filed my taxes last Thursday it'll take by the end of the week to be efiled. I was not notified of this at all until I called to see why it wasn't efiled yet . Prior years it was filed within 48 hours. Unfortunately I won't be back until Krunal is back .
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February 2024 by David Rutherford
Friendly service. However, I filed my taxes myself because of covid and wasn't able to go to liberty tax. BUT apparently their same day refund doesn't occur unless you filed the previous year! Just spent 45 mins to be told that the same day same return doesn't apply to "new" clients even though I've filed with them in the past....... absolutely horrible
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September 2023 by abdel rahman abdel mouti
They are very professional and helpful. Krunal was my advisor and he is always a phone call away and he is well aware of my situation and knows what he is doing . Highly recommend for all your tax services
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June 2023 by manoj singh
I have been filing my annual taxes for 3 years at this place. It has been very pleasant and good experience. I always approached to Krunal Patel for this. He did help me and has done fantastic job while filing my taxes. His suggestions helped me a lot to get better return. I highly recommend this person for tax return as he makes it so smooth and super easy. Thank you!
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June 2023 by Lisa
I love Liberty Tax services. I have been coming here for over 20 years. Great people that work here!!
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June 2023 by Jules Gauthier
Absolutely horrible to deal with. They've had my corporate taxes for over a year. They keep ghosting me every time I try to get them back or filed. They have everything signed and have not filed them nor have they released them back to me.I physically went there today (Tuesday at about 1pm) to settle everything; have it returned to me or filed. Apparently their 9-5 Monday to Friday hours of operation is only a suggestion. I was informed that no one currently there could help me or access my files. No one!I was told to come back the following day. Absolutely atrocious.I will return at 9m and if I a still not able to get my files accessed, I will be seeking legal action against them.
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June 2023 by Milad Pourkhorshidy
So helpful and efficient. Cheryl was so professional and did her job perfectly. She absolutely made us a permanent client. And we also got this pen and if you want yours, you can give them a visit.
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May 2023 by Acorn Dee
I won’t be back. They promised they’d get me the most back from my return, yet when I told them I wanted to claim work from home expenses ( had my WFH declaration from my employer as well so I could claim the extra expenses ), suddenly it was too much work for them I guess and I couldn’t claim anything. This is a joke right?So much for helping me get the most back from my return. Didn’t help matters that the rep handling my taxes kept asking his boss for guidance almost every time I had a question. More time was spent talking to her than me and actually working on my return. Do not waste your time or money here.
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May 2023 by Jay
They scammed my dad. He had to pay $119 for his simple tax return, total rip off.Update: since I’ve made this review 4 weeks ago, he still hasn’t received his tax return back… This company called him three days after he went there to file saying that they didn’t send it in until 4 days after he was originally there…
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April 2023 by D L
I was scammed. Seniors and people who may not know the actual costs beware. Cost me $119 for my return and there was nothing special about it.Update: I went 4 weeks ago and still no return back. They ended up calling me 4 days after my visit to say they had JUST filed the paperwork… 4 days AFTER I went to file
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March 2023 by Kirk Westhaver
Elke at liberty tax is amazing. She's helped me every year for the past 6 years, I won't go anywhere else but to her. Looking forward to many more years of service with her
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March 2023 by Justin P.
I was helped by Cheryl and filing my taxes with her was great! I will be coming back to work with her. Thanks Cheryl!
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September 2022 by Pallavie Jay
i went to the liberty tax on 19 king st east hamilton. chritine bekhit did my tax return. i will highly recommend her as she is friendly, professional, understanding, hard working and provide a hassle free and excellent service. she is very knowledgeable and make sure you claim everything on your tax return. regards Davi J.
