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September 2023 by H Roach
10 stars!!!! I had my makeup done by Rosa and she was incredible. She listened to what I wanted and the end result was makeup that made me feel like a goddess. The entire energy in the shop was fantastic. The staff was friendly and personable and even played the perfect music to get me hype for my event. I can’t stress enough they were not pushy with sales and made helpful suggestions. Thank you for such an amazing experience.
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September 2023 by S Kumari
I have visited this store many times and I always had great experiences but this was not it last time. Few weeks ago, before my vacation I went to the store with the picture of lipstick colour I wanted. I showed it to the employee so that’s easy for her to know what I am looking for. It was dark maroon shade. When she saw the picture she said,” oh this colour is for a mature lady, this colour is for someone who has lighter skin”. I immediately felt bad for myself, why would she say that to me at my face. She supposed to help me out, not to say anything like that. I am brown but not very dark colour skin, I don’t know why she judged me by skin colour and said that. I am not sure about her name but one thing I remember is she had a name necklace which says NAV. Mac please teach your employees to show some respect. I wish I had option to give a zero review coz I don’t even want to give 1 star after this happened to me.
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June 2023 by bhavleen purba
I came into MAC today for the first time to browse for new makeup products. A girl named Hafsa helped me out and she was wonderful!! She recommended a lipstick (Velvet Teddy) and face powder (Studio Fix NC33), which I was initially reluctant about because I haven't had the best experiences with accurate shade matches, but Hafsa was amazing. Her recommendations were spot-on and she truly made me feel comfortable, especially as a first-timer in the store :)
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June 2023 by DANIEL BENJAMIN
Excellent service, the attendants in store were very helpful and I got the right products for my wife in no time! Men, reduce your wait time and go here ??!
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March 2023 by Lindsay B
Got my makeup done here for a photoshoot by Alex and she’s truly amazing! I was so pleased with the application and I appreciated that she took the time explain the products used. Also shoutout to her team working that Sunday as well.
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February 2023 by Rincee Rajan
It was my first experience at M.a.c and I loved it.Thank you Kajin.She is fantastic.I was looking for a neutral look makeup and Kajin helped me in finding my exact skin tone products.Awesome experience!
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January 2023 by Natasa Plavljanic
Staff here is wonderful.Very knowledgeable & welcoming. I always enjoy coming into this location for my cosmetics.
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December 2022 by Sky Dakroub
came in today to get a colour match for concealor and i think her name was janet, but the person that helped me was so lovely and just a literal ray of sunshine during the crazy holiday shopping season. very much appreciated and very happy with my purchase!
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September 2022 by Lannaa
First time ever shopping in store, and a lovely employee by the name of Shiquanna helped me. She was very helpful and welcoming, I have social anxiety but she was so amazing I felt so welcomed into the store! She helped me choose a foundation (which is great!) and also signed me up for the loyalty program! Ty for a good shopping experience MAC!
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August 2022 by Shaza Maher
I came in today at 12th of august 2022 at 7:20 no one offered me any help and girls who came in after me were helped out. I was lookingto buy 2 lipsticks and a lip liner, but did not find the help i needed so i decided i wont shop. A shame
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July 2022 by Kristina Collier
The ladies that worked today (July 5th 2022) did an amazing job and were so helpful! My daughter and her friend lived getting their makeup done today, and shown a few tips and tricks. Thank you ladies for making my girl's day ?
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May 2022 by Oluwapemi Oyetade
I was walking in the mall and the lady named Janet caught my attention and that was why I went in the store. She was really nice and helped me look for concealers to match my skin perfectly . I will definitely be going back. Thank you!
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May 2022 by Gertrude Semerjian
I used to only shop at MAC for makeup. Since Sephora opened I have been going there and have tried many great brands. I went back to MAC this weekend and met with Janet who was so amazing and unbelievably helpful with application and products that I'm back on MAC! Thank you, Janet for sharing your knowledge and helping me find such amazing products!!!
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February 2022 by Anita Giardina Lee
MAC is absolutely taking care of their customers. I called the kitchener store on Sunday hoping to do an in store pick up for something last minute for my Wedding in less than a week. I was rerouted to this further store instead. The woman answering was so lovely and helpful, she got me what I needed and let me know shipping has been super fast in her experience, made no promises but gave me a great option. The package just arrived less than 48 hours later and I didn’t even need to leave my house. This store is shipping at Amazon speeds and the world needs to know about this! I am so thrilled to have had such a great experience with them. Thank you ????????
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January 2021 by Isabel R.
Do not subscribe to their email list. It is impossible to unsubscribe. Sometimes you will get more than 2/day but at least EVERY DAY!!!You can't telephone them because there is no option that allows you to select this option. What the heck! Isn't there a law against this? I finally was able to send a message but I'm almost positive this too will fall on deaf ears. If this doesn't stop soon I'm getting legal assistance.