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November 2023 by linnea vollick
I had a great experience at this location, not only did they provide great service but they were also very accommodating. Thank you so much to Meaghan and Chris, will definitely be becoming back!
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November 2023 by john worsley
When questioning staff about lack of product, winter covers for my dog, was told that there are other stores in the city I can try. Very rude staff with no knowledge of their products or simple information about pets. Please go to any other store but a pet smart.
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September 2023 by Pedro Pacheco
I am extremely pleased to award this establishment a five-star rating. Without fail, each time I make a purchase of dog food, I am met with a team of professionals who are not only friendly but also exceedingly helpful. I have encountered no issues whatsoever, making my experience consistently satisfactory.
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September 2023 by Vanraj Lamborghini
Store is at good corner location and it has many parking places next to it. Staff was very helpful during my visit. They also offer engraving services on the metal paw. I would love to visit them again it I have pet in future.
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August 2023 by Lisa St
Great productsHowever I asked for a certain product, the salesperson had given me her opinion, and I went against her advice and placed a specific weight requirement product order. She was confident about her advice and ignored my request. The product wasn't strong enough because she was wrong, thinking I didn't know what I was talking about.
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August 2023 by Kasandra Sackville
We just had the most AMAZING experience. We go to Petsmart very often and have never received such incredible customer service at any place like this. Brennan was so polite, helpful and just all around incredible. Not sure what his title is there but he should definitely be promoted haha. He was the BEST.
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August 2023 by Bossmare
Good selection of all sorts pet food and supplies.Unfortunately they only had half of what I needed.But otherwise very friendly and helpful staff.
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August 2023 by Kay
We just had the most AMAZING experience. We go to Petsmart very often and have never received such incredible customer service at any place like this. Brennan was so polite, helpful and just all around incredible. Not sure what his title is there but he should definitely be promoted haha. He was the BEST.
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June 2023 by Melanie Marcano
I love going there to buy my Cat essentials. Good products.
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June 2023 by Carrey Wagon
PetSmart is ?? Spots favourite Place because they know his name and are always so kind. Today was no exception but WOW! I was so happy to see their enthusiasm and generosity. Spot was gifted a yummy bone chew (teeth cleaning) dent-a-stick and an adorable Happy Birthday Bandanna.As Tiffany, the sales associate said, it really was the “? BEST DAY EVER ?”Let PetSmart know your pet’s birthdays and they will email you a coupon for $3 off a treat or toy on their birthday.
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June 2023 by Ivana Van-Tol
We popped in yesterday night in a panic. Our puppy had gotten her first tick ever after a hike and the staff were so helpful in directing us to products to remove the tick and prevent future ones. A big thank you to Nancy who went above and beyond in helping us remove the tick. We absolutely adore you Nancy!
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June 2023 by Yahshua Is King
It looks like they would have more than what I expected, since the bluilding looks huge. They didn't have that much of a selection, and what I wanted to purchase had ran out of stock, ask the lady at the front if she knew when they'd get the next batch and she had no clue. ??
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May 2023 by Elspeth Jones
Paige did an awesome job grooming my dog, Millie. She made her feel comfortable, gave her an excellent wash and set and nail trim. Highly recommend!
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April 2023 by Alyssa Matchett
Terri and Brennan went above and beyond to help me with all of my inquiries (and there were many). Not only were they helpful, they were energetic and truly seemed so passionate about their jobs. PetSmart is 100% lucky to have these two on their Team - this will be my go-to location from now on. Thank you Terri and Brennan for stellar service!
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April 2023 by Nikki
Went to get dog food on sat and got there around 8:25 pm and the store was closed. I was surprised because I always check the store hours before I go anywhere. I saw a piece of paper taped the door as you can see in the picture. I don’t understand why they couldn’t update the time on Google? Why do I have to drive down and waste gas to find out the store is closed?