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January 2024 by sukh
Had a very bad experience here, when I visited store at night the guy working there started yelling for no reason. Very bad customer service, will never visit again.
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January 2024 by manpreet kaur
Wish there was an option to give 0 star.Beware to go here at night time because the worker is not only rude, will also swear upon asking anything. I had a very intimidating experience with him.
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December 2023 by Mike Teiml
Usually 5 stars, as of late there is two staff that I have an issue with, one being younger and rude to me every time I'm there and I've caught him trying to overcharge me on a purchase, and the other new tall guy has a bad body oder to him, not sure of the name of them, but they were both working last night, I left unsatisfied without my purchase of a ps5 card because he refused again saying its broken while not even attempting to scan it... it's been over a week.
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September 2023 by Barbara Monk
Love it here
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June 2023 by G B
I have visited this place few times, most of the cashiers/attendants are okay except one, I think his name is NALA/NEALA someththing.He is very rude, he needs a hearing aide, he doesn't understand what you are asking, he should be replaced with someone customer friendly person.
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June 2023 by tyler consoli
Waste of time turn your tap to 200$ like every other store
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February 2023 by Cathy Lachance
Pioneer on WoodwardVery nice people thereStop there everytime I am in HamiltonGas prices were lower
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September 2022 by Loriann
Gas prices are usually good. Lately they have been higher than other stations. Managers and few of the Staff are miserable & can be rude. There are a few that are very pleasant and smile.Think they need some frequent Customer Service Refresher Training.
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September 2022 by R H.
Cheapest station in east-end Hamilton and only a couple minute drive from the QEW. The only thin I don't like about the place is that the property is small and cars are crowded in. People seem to not have much patience here.
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August 2022 by Vee H.
Cheapest station in east-end Hamilton and only a couple minute drive from the QEW. The only thin I don't like about the place is that the property is small and cars are crowded in. People seem to not have much patience here.
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August 2022 by August V
The new staff have very poor customer service skills. Definitely not worth going into store to pay.
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March 2022 by Ajai Sahore
A terrible day today at this gas station. I have never had a problem here with any employee but this one. This particular employee always gives out wrong cigs. when asked to change he insisted that he was right in a very loud voice. Became abusive and physically threatening. Mind you there were customers waiting in line. He threatened me to come out of store and settle the score. I am a regular here and my monthly purchase is around$ 5000 from this store. They have lost me forever. This man needs to be fired as whatever be the provocation you cannot abuse and physically threaten a customer
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September 2021 by Rushna Imran
Worst experience. Never going there on a Friday night again. They have good gas prices and usually their customer service is good. But tonight was terrible, different guy on cash, was not helpful at all. Just ruined my experience of going to this location.
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September 2021 by Dr. Stanley Moyo
Good gas prices but of late there seems to be new staff that have poor customer service. Reminder - these staff should know that their income comes from customers. Poor customer service - and the customers go somewhere else.I’m still going to give this Pioneer a chance though because they’ve been good in the past. Maybe the newer staff will improve their customer service soon.
