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December 2023 by Dave Penny
Nicole is more than helpful! She made sure the locker I chose was perfect. I had some pretty specific requirements, and I was going to relent, but she insisted we go from unit to unit until I was more than satisfied. Honestly, didn't expect that level of service from a storage place. Won't take my storage needs anywhere else.
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December 2023 by christina moore
When I first called, Charles was extremely helpful and not at all 'pushy'. He gave me all of the information I would need to help make a storage decision. At the office, Charles gave me a tour of the area including a good look at the unit they had suggested. He was very friendly and even offered suggestions as to how to make the move a little easier.When the decision was made to take one of their units, Charles was very thorough and made sure I understood all details.So far, so good. I'm sure this storage unit will be perfect for our needs.
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December 2023 by Nikita Vorontsov
I received amazing customer service from Jessica. She was incredibly helpful and patient. Took the time to show me available units; with a pep in her step and a smile on her face (despite how cold it is)!Thank you so much Jessica and Public Storage Team
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October 2023 by Frank Lilliman
When I first called, Charles was extremely helpful and not at all 'pushy'. He gave me all of the information I would need to help make a storage decision. At the office, Aleena gave me a tour of the area including a good look at the unit they had suggested. They were both very friendly and even offered suggestions as to how to make the move a little easier.When the decision was made to take one of their units, Charles and Aleena were very thorough and made sure I understood all details.So far, so good. I'm sure this storage unit will be perfect for our needs.
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October 2023 by Lynnette Terpsis
Good pricing and staff have always been very patient and accomodating
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October 2023 by Said M Taha Canada
Everything went well. Luckily they offered me a fantastic promotion of 50% discount for the first three months. The receptionist was very helpful and polite. While I asked 100 questions hehehe, they were very patient and quite to answer all what I asked for.
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September 2023 by Bullet Demo
Great service, Aleena was great and answered all the questions we had. She made it a quick and smooth process opening up our 2nd unit with public storage.
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September 2023 by Kim LeVie
Always helpful; clean units; safe and secured; friendly staff who are always polite amd professional!
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August 2023 by Nicole Grant
Jessica was the best, she got me all set up there. Easy, professional, she took me around and showed me the unit before hand! 10/10! && Give Jessica a raise because she was beyond fabulous to deal with!
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July 2023 by Jaideene Palmer
Honestly it was the customer service for me. The woman at the front desk was super friendly and helpful. I really appreciated that since I had no idea what I was looking for.
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June 2023 by Mahmoud El Chazli
It's my first public storage experience ever. Nicole and Charles was amazing they are well informed and experienced. Agreement was clear and easy process. I would highly recommend to work with them.Thanks Nicole and Charles you are amazing.
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June 2023 by Maryanne Davis
We needed storage for 3 months. Staff was always courteous and helpful. Accessing our unit was never an issue. No hassles when we were ending our contract either. We would totally use this location again in future.
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June 2023 by Linda Seller
Very clean place service was outstanding, all things were explained and simplified. The products they offer are A1. Warm and welcoming atmosphere. I recommend this establishment to for everyone. Thank you, staff of Oublic Storage, Burford Rd.
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June 2023 by JAI CAMPEAU
Great place clean and secure with affordable prices ! The staff member that helped us Charles was very helpful in finding a storage locker that was suitable for my family and i. Thanks a million for your service defiantly recommend this place for storage.
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May 2023 by Elicia Zebroski
Vupol was very kind to my kids while we went through all the paperwork, showed us a unit he thought would be best for what we are storing and he was right, I picked one much too big (so would save me money if we need longer than my estimated 1 month). He was thorough and quick. Had a good experience!
