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March 2024 by Ryy M
The pharmacists are so inconsistent, with high turnover. I’ve recieved bad advice from them before. I want to change pharmacies soon.
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December 2023 by Nowruz khan
All the ladies work their are stupid they all should get retired i think they all need a break mostly of the work at food basic and also at rexal so i think one of old lady get tired and doesn’t know how to do a good customer service
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October 2023 by Sarah
My favourite pharmacy. Great team front shop and pharmacy!! Maryanne is especially helpful and always has a beautiful smile on her face.Will always return here so long as I am in Hamilton ❤️
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September 2023 by DoseofDanny
I am impressed by the Pharmacy team atleast. I specifically dealt with a young lady named Maryanne, She was by far the nicest Pharmacist I have ever dealt with.
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May 2023 by kith perira
I was looking help to find over the counter medication. The lady in the pharmacy did not pay much attention and rude.
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March 2023 by Jennifer Wilson
Cashier was extremely rude and inept when checking my lottery tickets and didn’t understand the concept of a Free Ticket and continued to mock me i.e. smirking with hands on hips, had to call over another cashier obviously her boss who quickly repeated what I had already explained numerous times but the cashier continued mocking me even when her mistake was clearly evident and no apology for wasting my time and her extremely rude attitude and behaviour. Truly this was not my first rude experience with this particular cashier. I’m rating it a two because this experience was was distasteful. I do have to say my experience with the other head cashiers have always been easy friendly without drama.
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January 2023 by elise polito
If I could give zero stars I would. The way I was just spoken to by a pharmist was so out of line. I am trying to find my sick child's prescription and having a very hard time finding it so I am calling around and this pharmacist treated me like I was asking her for a kidney.I recommend finding employees who do not so obviously hate their jobs. Judging by the other reviews I can see I am not the first person to be treated this way at this pharmacy.
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November 2022 by sim spice
Pharmacy not friendly anymore.
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March 2022 by Margreet Zaya
pharmacists are extremely rude, this rexal is the closest to my house and i feel uncomfortable everytime i have to pick something up. all of them are rude.. especially the blonde one. i will be getting my prescription from another place from now on.. very unfortunate considering this location is 2 mins away from me.
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January 2022 by Lisa
This place is a joke!
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December 2021 by Sue Imrie
Pharmist turn over is terrible. In six months there have been 7 different people. Inventory is frequently out causing waits for meds. I've had meds short by 5 days and when reported no follow up done. Service is unacceptable and as of today I will be taking my business to another pharmacy and not recommending Rexall to anyone.
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December 2020 by Harl3y Quinn
Love Teresa the manager at the pharmacy. Excellent service by her and will return and get prescriptions only when she is working but one of the employees here at the pharmacy was extremely rude and had a tone to her voice and have me a hard time but besides that one employee. Really good customer service here.
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December 2020 by Queen Christine Ann Stewart-Peterhoff
Beautiful large store with a great selection of pharmaceutical products, as well as cosmetics and toiletries. Pharmacy staff are always friendly and courteous, as well as helpful. I usually come here for my flu shot and my Combantrin every year. Their prices are very reasonable. There is plenty of parking in the front of the pharmacy, automatic doors and walker accessibility. Due to Covid-19 this pharmacy has put up plexiglass screens that stand between the cashiers and the customers to protect everyone from spreading the disease. I was really impressed when I seen the plexiglass. It makes shopping here so very much safer. Thank you so very much Rexall Pharmacy for your consideration and excellent care in providing the plexiglass screens during this pandemic.
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December 2020 by Danielle Walton
Went in to buy essentials I needed. Got to checkout to pay and to also play my lotteries. Told they don't do lotteries without any explanation for why. Asked if they knew of any other place that still does and responds was "I don't know, maybe Jug City." If you still have machine up and running than you should still provide the service. Or at the least post a note stating why you don't provide the service.