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January 2024 by Tai Zizhou
You cannot use your shell car wash flex pass here. Only Cloth wash here and price is 15.99.Worst staff. Poor service. Poor attitude.
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October 2023 by Neeraj Rathod
Good but now every gas station has ethonal mixed and that is a problem everywhere. The keypad was working a bit wierd rest everything was ok.
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October 2023 by Rushi PATEL
One of the worst customer service I have ever seen in any gas station. I went there around 8:18 pm today and Person who was working didn’t care about anything, I was at counter and he was using his phone and he didn’t take care of anything( busy in watching funny video) Strongly need to replace staff .
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October 2023 by Zimo Wang
Worst staff ever. Visited this location on Thursday, August 31 2023 at around 7pm. Booked a UHaul online and came to pick up the truck. Shell staff member was super rude, keep saying he didn't receive my order and cannot find my information. I showed him my email confirmation with my name on it and he refused to refresh his device. I told him it's not my fault, don't try to push it on me. He said it's not his fault either but he's not willing to help.He said there's no truck available and he didn't have the key.After he saw the email confirmation with my name on it, matched my driver's license, he restarted his device and saw my information on the system and handed the key to me. I asked him why you treated me like that and being so rude, lied to me saying there's no truck available and no keys there. He said nothing.No issues with UHaul itself but the gas station staff clearly doesn't like his job.
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August 2023 by Ben Stokes
Good service
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August 2023 by Mark Zandi
AVOID Very bad car wash, the brushes do not touch the back of the car AT ALL! And i used the most expensive wash. Stains on car, white dots, bird poop still on the car. No words to describe how bad this car wash is
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August 2023 by Edward Barry
Poor service, not interested in serving customer. just a lazy attendant. Came in to buy gas and lottery. Meet with an attendant didn't seam interested. So neither was I and I left without purchasing anything. Second time with employees with a bad attitude.
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August 2023 by Alfredo Pereira de Oliveira Júnior
NEVER WASH YOUR CAR AT THIS FUEL STATION. THE SYSTEM DOES NOT WORK, SCRATCHES YOUR CAR, AND YOUR CAR COMES OUT DIRTY. WORST JATO WASH IN THE REGION. TERRIBLE.I TALKED TO THE MANAGER AND NOTHING WAS RESOLVED.NOTE 0!
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July 2023 by Anton Lit
Nice convenient location. Has a carwash (will test right now). Not busy. Big convenience store inside. Wheelchair accessible.
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July 2023 by Razvan Radulescu
Purchased a car wash, the code didn't work, attendent (Ravi?) flatly refused to fix the issue saying he doesn't know how the system works, sent me to bring the bank statement with proof of payment when I had the receipt on my phone. Before this gas station was a bad place with good people, now... the other way around.
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May 2023 by Cam Allen
Slowest pumps in Ontario
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May 2023 by Diana Richardson
A gift card was purchased for our job site by a supervisor for us to obtain gas when required. When I attempted to purchase gas for the first time it was declined. I returned to the station with the reciept. They told me to call the number on the backer card for the gift card to check my balance.They informed me that it was not activated correctly and that it is a common problem. I now have two options. Go back to the store to have it activated. To which I have wasted enough gas to do already or to email their support office the reciept, back of the card and my identification. When questioning as to why they need my ID as I did not purchase the card. They stated it was for security purposes.I dont see how sending my identification on an already paid for card that was purchased for me. What are they comparing my ID to. Does eveeyone that re ieves a gift card have to produce identification to Shell in order to use a GIFT card? Shady.
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March 2023 by Chaze Cloudy
Excellent service and car wash. I told the representative on duty on March 15 evening that I had followed a garbage truck on the highway. My car was coated with some sticky dried liquid. I asked if the basic car wash will get rid of that. He told me he would ensure that. Thank you that wonderful help.
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March 2023 by I. G.
Car wash was always good but lately went downhill, half of the car is never even touched, did not even remove salt from the car. Kinda useless when only half of the car is washed
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January 2023 by steven_igo_4uf
visitation date: december 4, 2022review date: december 4, 2022the shell dundurn (SD) gas station has multiple self-serve gas bays, a car wash and a limited convenience store. the cashier on hand was polite and friendly.SD offers 3 levels for the car washes. platinum, gold and basic. they offer a buy 2 get 1 free deal. the platinum (which i recommend) is $12.99 plus tax, or $14.70 all-in, with the purchase of gas.if you get the deal, your cost per wash drops to $9.80 all-in which is very reasonable. you have 3 months to use your car washes.upon inspection after the car wash was executed, the car wash was of good quality for the platinum level pricing.the gas itself is of good quality, so no issues there.one star gets knocked off for the hours. 8pm is your cutoff time here, so if you need gas beyond that time, you'll have to go elsewhere. opening hours are 8am 7 days a week.another star gets knocked off for being higher priced (as much as 4-5 cents a litre) than the esso at king/dundurn which is a 24/7 operation.bottom line: i would consider returning here if i was in the area. the redeeming feature is the car wash deal. if you gas up a lot and don't need or care for the car wash, steer clear and fill up at king/dundurn to save your ? on gas prices.
