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November 2023 by Sandy Gionet
So Shoppers is forcing people to use self-checkout now? I just went in to Shoppers, and I went to cash out at the counter, the cashier asked if I was paying cash, I said no, debit, she said the counter was cash ONLY, and that I had to use the self-checkout. I asked the cashier why the counter is cash only, she said that is their policy now, and that I have to use the self-checkout. Well let me tell you, I walked right out, and I will never shop there again. What kind of company claims that they are built on a foundation of personal service when there is no one to provide personal service? Now if they wanted to reduce staff by bringing in machines so we can scan and bag our own items without getting paid, so that they can greatly lower their prices, I would be all for it. But this is not the case. Their prices are ridiculous. I can find the same items for almost half the cost elsewhere. It's all about the profits. Shoppers would rather cut jobs and let machines, and customers do the job, just to stuff more money into their pockets. Nothing but greed.
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September 2023 by Nat Natt
Pharmacist is rude and disrespectful… continuously telling me to sit down … I just had a procedure where I can’t physically sit down and I explained this to him … horrible pharmacist.. do not recommend!!!!
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September 2023 by Annmarie C
Picked up a package at the post office. I found my experience to be very good, the representative was very professional.
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September 2023 by Julie S
Always a great experience at this shoppers. Staff are always friendly and helpful.Reading some of these other reviews kind of make me laugh. People think they know how things work within a company, when you have no idea what protocols or rules they have to follow. Try being a little more compassionate and understanding instead of an asshat because you didn't get the answer you wanted because of rules and regulations they have to follow.
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September 2023 by Deep C
I had a vaccine scheduled a week in advance for my entire family and when I got there they had no vaccines available. However, their online booking notification never informed me or asked me to re-schedule -rather it sent a confirmation and a reminder the day before. After inquiring why the miscommunication the pharmacy assistant was quick to blame "head office".DO YOU NOT RECEIVE NOTIFICATIONS WHEN PEOPLE SCHEDULE VACCINES AT YOUR STORE? Galen Weston as head of Loblaws and Shoppers is responsible for many things, but this is not his fault. Take some responsibility call us in advance and apologize instead of wasting our time. Thanks!
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September 2023 by Jim Winn
Automated Rx refill via phone hasn't worked properly for over 6 months. Staff always say it is being looked into. For over 6 months?? Come on! Considering taking my business elsewhere. Shoppers will reply with one of their stock replies which means nothing.
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September 2023 by CuteSeal
I often come here to ship packages and buy random food and stuff like that, the staff are always friendly and are willing to help with any issues you have
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July 2023 by Patricia Teixeira
I don't have small children so I went to shoppers to buy gift cards saw the Disney gift cards, thought kids love Disney I can't go wrong, little that I knew I had spent $150 and there is no Disneystores anywhere in Canada. I went back to the store and they said call 1800 # and was told gift cards are final sale and i get that so why are you selling cards that we can't use. I feel that is falsifying when they know people are buying cards that they can't use, store mamager was supposed to call me and I got nothing not even to say sorry there is nothing we can do, I wasn't expecting my money back but at least a store credit since I had to give cash to the kids to replace the cards.
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May 2023 by Chantel C
Horrible pharmaceutical service, having a sick child they don't make your life any easier, countless phone calls and wrong medications or even not being able to fill medications on time.. just sad I have my plate full and have to deal with the mess of them not ordering medication? They really need to get professionals working there clearly the people that are working now don't understand how to do their jobs or have compassion toward a child who is sick just sad...
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May 2023 by Lorie B
May 21st 2023 2 young or somewhat young girls working front.. 1 didn't want to work so tried to force self checkout customer don't want to use self checkout so you go and talk smack about the person to the other cashier.. don't look down on the customer for you not wanting to do your job... if I could give zero star I would... very ignorant employee
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March 2023 by Kurt T
27/2/23. 4:30pm. Went to check out cashier said regular checkout is just for cash?? 2023 who carries cash on purpose. No line up.
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February 2023 by Faiz T
The pharmacy team needs to be more professional when dealing with patients.Writing this part after seeing the response of Customer Care. Responding to feedback is nice; however, without action to translate the care it has questionable value. Improvement takes actions not words.
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January 2023 by Karie
It's a fine store with good sales and lots of product. However, it's been quite some time since I felt good upon leaving due to the checkout clerks. They don't seem interested in giving good service at all. I don't feel treated all that well and once I was at the self check out and overheard/saw an elderly lady who was slow being rushed and not treated that well. I continue to go here because it is my closest store and like I say....it has good sales. Was treated well at the pharmacy here today.
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December 2022 by Nikki B
Saba is the most kind pharmacist I have met, I trust her more than my own doctor!
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November 2022 by Sherrie Young
I may never go here again and I usually shop here a lot. They sold me a faulty gift card and instead of making it right just gave me a 1-800 number to call. This is unacceptable. Their mistake is now a big problem for me to solve.