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November 2023 by AjinA 23
Went in on the Black Friday weekend assuming it was going to busy but I had never been in there before and a pair of beautiful heart hoops caught my eye. The only people in the store were me and 4 other employees. I was never once greeted, never asked what I was looking for. I simply walked around multiple times until I got the courage to ask for assistance. Finally one of the females pointed to the hoops and told me to take a look at them. I was in shock as I had never seen customer service like this.After about 10 mins a man and I believe his son walked in and right away they were greeted. One female was eating pizza in the corner while the others are still of no help. At one point, one of the females leaves her product on the counter and proceeds to leave. I know that’s a big no no in the jewelry buisness and someone could’ve easily stolen the items left there. I waited and waited and nothing. Before leaving I explained that this was the first and last time I would be walking into there store. I was so excited to buy them but I couldn’t shake the fact that I had been completely ignored while others were being helped. I’ve worked jewelry retail and I know you want to receive your commission and you sniff out the ones you assume will spend the most but at least try to make it less obvious. They told me I could buy it online so that’s where I’ll go, I suggest you do the same unless you’re a man looking to get your pockets emptied. thanks for the help ladies!
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October 2023 by Patricia Mae
Natalie from this location was super nice!! She was extremely helpful and I left very happy. :)
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August 2023 by Amal Saman
I love their products and their price during sale.
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December 2022 by Marshe Reluao
Fewer selections here, I guess you'll really have to go to the ones in downtown Toronto to check out more pieces and the new collection. You can order online and have them delivered in this store and pick it up. Staff are friendly.
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December 2022 by Christopher Haase
Staff are very friendly and personal.
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October 2022 by Amie Pagliaro
Love this place. Beautiful people and jewelry.
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September 2022 by Ryan White
Very Nice atmosphere, Bought my mom a beautiful Ring for her birthday from here, service was kind & courteous.Highly recommended.
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September 2022 by alia hadi
Victoria who works at limeridge mall is not professional at all. Not Swarovski level.So disappointed
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August 2022 by Carol MacNeil
Customer service was terrible. They told me they no longer make the flat stud earring and suggested a sliver flat unappealing pair. The girl did not listen to what I was looking for and she walked away so I found a similar product (flat stud with a cluster)and when I tried to check out even then the staff was not friendly to help. They offered to gift wrap the lady’s purchase before me but did not offer to wrap mine (- I felt because I had complained to the two at the cash of the poor service I received ). I will take my business elsewhere from this point forward. Left unimpressed : I would have thought better for this store
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April 2022 by Ada Arevalo
I love their jewelry. Staff is always nice friendly.
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April 2022 by Zimo Wang
Fast pick up service
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April 2022 by David Scales
Very positive and professional
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April 2022 by Sheila Tischler
I am employed with Swarovski.
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April 2022 by Anonymous Browser
Forever beautiful designs.
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April 2022 by Wendy Haynes
Great staff
