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February 2024 by Ahmed Binsaud
Store manager Mike is the man! Went above and beyond and gave me the best recommendations on all things iPhone and made the entire experience worth spending every penny. Thank you Mike, you’re the best! ??
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February 2024 by Morgan Macleod
Absolute trash recommendations from the sales guy. Told me a microphone would work for someone on a budget but literally no one can understand what I'm saying. Gonna buy my replacement at any other store!
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January 2024 by Stephen Veldhoen
Very friendly service
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January 2024 by Rupiner Gill
Horrible costumer service. Fella named Hedi I think if I remember his name. Clearly dose not like working there. Made me feel like I was inconveniencing him by being there. Kept rolling his eyes and huffing everyone I asked a question. Left after min or so. Try the one at university plaza. I know they treat ppl better.
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January 2024 by Jyoti Limbachiya
Amazing service with best rates offered…Chris is very quick to reply and provided me with exceptional service in no time, the setup of my home internet was hasslefree,,,, will definitely recommend others.Thank you!
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December 2023 by YAKSH BHUT
Chris, one of the employees at Source Store not only guided me to the best phone deal but also crafted the perfect plan tailored to my needs. His expertise and dedication to customer satisfaction truly set him apart. Highly recommend Chris for personalized and excellent service.
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December 2023 by Shadrach Meshach
Limited selection and inventory. Would be nice if there were other products such as radios and electronics parts for hobbyists.
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December 2023 by Navadeep Yadav
I had an excellent experience at The Source recently, and I wanted to give a shoutout to Chris Xavier and Hussian for their outstanding assistance.They went above and beyond in helping me navigate the world of Bell services, patiently explaining every detail with a smile.What impressed me even more was their ability to secure an iPhone 14 Pro for me at the best possible price, showcasing a genuine commitment to customer satisfaction. I left the store not only with a fantastic new device but also with a positive impression of The Source. Kudos to Chris and Hussian for their exceptional customer service!
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December 2023 by Investigations Department
Limited selection and inventory. Would be nice if there were other products such as radios and electronics parts for hobbyists.
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November 2023 by No one cares
The attitude is horrible the team there can't even smile they need to learn basic man I won't come back and I don't recommend it at all!!!!!
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October 2023 by Ontario Firs
What an incompetent logistics/shipping department this company has. I ordered an item online and to be picked up in store but for some reason, according to my tracking, my package ends up all the way in St Catharines, Ontario instead of the Jackson Square location in downtown Hamilton. This is my first evidence of incompetency from the Source. Then I got an email saying my package is all set for pickup at the Jackson Square location only to be told there was no transaction that took place hence why my order was not in the said store. I still have the record of transaction on one of my credit cards that I DID pay for my goods, and so the Source still owes me MY product or my money back.Anyone who reads this, do yourself a favour and avoid buying online through the inadequate shipping and logistics service of this company.Edit: It has been 5 days now since my order notice and I have yet to get a full refund of $70 on my credit card. Like i said dont buy anything online with this company cuz you wont get your product OR money back. What a scam of a company.
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October 2023 by Dori Hone
Best customer experience I've had in years - Hamid and Caleb were extremely knowledgeable and the price of our new internet bundle is unbelievable! Thank you!
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August 2023 by Mahdieh Bayat
I had a great experience with Rosie, the sales associate at The Source. She was knowledgeable, patient, and helpful throughout my visit. I highly recommend her for a pleasant shopping experience. Thanks, Rosie!
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June 2023 by Maureen Loaring-Reed
An amazing experience! I dropped in to buy a charger cord and walked out with a phone plan that saves me $75 a month. The staff (Ari and Caleb) were knowledgeable, respectful, never pushy. I highly recommend this site to anyone.wanting.a.positive experience.The
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April 2023 by Lindura
Pretty sure I just walked out with the best deal ever!!! Thank you Nima ?? I’m still in awe of the amazing service I got at this location!!! I walked in looking for a PS5 and walked out with an upgraded phone, a wayyy cheaper phone plan and INCREDIBLE savings on the PS5!! Nima is hands down the best for all the money he saved me! I would have saved on my internet as well had Bell service worked in my area, but the Source team really tried!! They were patient and even let me come back to finish the process because I didn’t have enough time on my lunch break. Such good guys, only going to this location from now on!
