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December 2023 by Karie
I was walking along the mall and saw a young couple both wearing nice toques. Had thought of getting one and so asked them where they'd go for one. They told me Zumies and pointed the way. I had passed the store at times; but had never gone in. The guy that promptly helped me was a top notch customer service person. He was helpful, knowledgeable, friendly, quick. He had other customers and went back and forth between myself and them quickly and I never felt left. Felt I was given space to look at the options he presented and he was back just the right amount to help me decide. I had some calendars from another store with no bag. Asked if he could hold them behind the counter to and he gladly did that. When time to ring in; he put the calendars in one of their bags to help me put as well. The other guy who cashed me out also treated me real well. I ended up buying a torque for me, a torque for my son and a really nice fanny pack that I had been thinking might come in handy for work. I had also asked the young man about the store and he answered my questions about that and some of the brands with pertinent information. Good customer service is very important to me; and this is what i go here. I'll be back. I don't know for what or when; but i will gladly go again. My young adult son really likes his toque too. And he's fussy.
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November 2023 by Joe & Shelly Geric
Today, 5/11/2023, transaction time 10:46 a.m. I had the best experience with two gentlemen at the Limeridge store. I was shopping for my son and trying to find baggy jogging pants. The sales associate showed the NH Fundamental line. And they explained to me about taking advantage of the 4 for 170.00 sale. I came home, and all four pieces were a hit with my son. It is the fit he wanted. These days, not many people in retail go out of their way to help you. They were both very patient with me, and they knew their inventory very well. And they also talked about being able to order online if they didn't have the item in stock at the store. Now, this is excellent customer service. Thank you very much for all your assistance. Very much appreciated.
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September 2023 by Nick Zamora
Great place to grab authentic Cookies apparel!
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September 2023 by LUKE GOODBRAND
Ariel is the man! Thanks for all the help always!!
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June 2023 by Le Frog
Clothings nice but staff doesn’t know much at all about skating it seems
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May 2023 by Julian Surette
Got lots of skateboard parts and decks
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June 2022 by Dale Bryce
Great selection..However, I don't care how trendy or cool you think you are. I walk inside and it's a white male associate working and there is loud music blasting the "n*****" word through the speakers. I took my child and got the heck out of there.
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April 2022 by Sommer Walkins
Help was amazing.. girls were lovely, might be my new favorite store.. thank you for going the extra mile today to help me shop
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February 2022 by Nik Lee
Do you realize you are selling clothing from RipNDip that has sexist clothing labelling. I won’t be shopping here anymore until this brand is removed from your store.
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February 2022 by christopher sedgley
The place is organized really well and the occasional sales are nice too :) The staff is always friendly, and usually know about the things they sell too! -1 just for their prices since they are fairly expensive
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February 2022 by Kevin
Went in looking for a few apparel that I wanted, asked one of the staff and I swear to goodness she was amazing! She knew where they were, search through to find it for me. One of the clothing wasn't there unfortunately but she went above and beyond and showed me more options within the same brand I wanted. She even went on computer and told me that they can get it online free shipping and I can pick it. She super sweet, burst of energy and I highly recommend going here.
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February 2022 by Mookfish TehWise
Shelby is a real one, called and she went above and beyond to help me figure out some birthday ish!! Thanks a lot Shelby, we need more people like you in retail ????????*PS. Zumiez, please start taking cash for curbside. Real inconvenient I must say ????
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February 2021 by Peter Fonovic Jr.
I had the pleasure of having my interaction with Chelsey at Zumiez. She was beyond helpful with my daughter and all her skateboard needs. It was very much appreciated. She went above and beyond helping us. If more sales associates were professional like Chelsey I’d be broke.
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February 2021 by Ibrahim Khan
Spoke to Scott, amazing guy him and his team help my nephew set up his first skateboard and was really nice and helpful from the begaining, super encouraging and will continue to drive from Brampton to come see him. Thanks again Scott, your customer service is on point bud!
