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February 2024 by Lee K
Bought new Enclave there 5 years ago. Mark was easy to deal with and was really accommodating. Went the extra mile to make a sale. Service has been great ever since I bought the car. Pleased to see no real upsell effort of unneeded repairs like some other dealers. Quick Lube is fast and efficient at a comparable price to a quick lube shop, plus you get a free car wash. Sorry Queenston but love this car and not even close to getting ready to trade.
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February 2024 by Andrew Kilgour
I was in the market for an upgrade. Queenston Chev had the exact truck I wanted. I dealt with Bill from the get go who made the deal quick and easy. Answering all my questions since I was coming from Kingston to pick up my new truck. The finance department took their time explaining everything, giving options and made finalizing the deal effortless. It was 6 days start to finish from when I called the first time till I had the keys to my new truck. Upon arrival the customer service was top notch. Morgan was pleasant and took care of the in person trade off, as Bill made sure the truck was good to go. Everyone was amazing to deal with considering the pick up was at 8am on a Saturday. Once I had to the truck home, I noticed a discrepancy with the tailgate, I got a follow up from Ryan and the dealership took care of replacing the part at no cost to me, through my local dealership.I will admit the trip south to pick up my new truck was well worth it. I have owned many vehicles and this deal was by far the best experience I have had. Kudos to the crew at Queenston Chev. I would highly recommend you guys and have told others to make the trip.
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February 2024 by Lydia Walters
Thanks to the team at queenston Chevy for getting me in this 2024 buick encore. The team Ryan, Billy, and Chris, including Chanel in finance, worked with me to trade in my 2019 Chevy malibu to the new one I got today. The team as a whole worked to keep me within my financial budget and help me at every stage. I recommend anyone check them out today. Thanks to the Chevy team for always keeping me on the road safe
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February 2024 by Crosby Griffin
Why does your service department not open until 9am ? Super inconvenient for people who work.
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February 2024 by John R
Excellent dealership! After unsuccessfully trying to work with local dealers on a new purchase, I spoke to Chris Hopf over the phone regarding a vehicle they had in stock. I made the decision to take the 200km trek to purchase my new vehicle and have no regrets. Chris was great to work with and so was the rest of the staff.
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February 2024 by Jamie
I lost the keys to a 2005 Silverado and I was advised that I had to make a service appointment and tow the vehicle there.I was told to call them by a locksmith and provide them a vin for the key however the time and money and towing the vehicle was more effort and money than having the locksmith attend. I wouldnt call them if you have lost your keys.
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February 2024 by Lori Muse
Great service and very friendly staff Thank You for helping me get my very first brand new 2024 CHEVY TRAILBLAZER
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January 2024 by Nadir
Without a doubt, the staff are the best dealership staff I've ever dealt with. The salesman Bill is definitely an upstanding guy. He was extremely helpful, and honest. He went above and beyond selling me a used car and I was hard customer honesty. He has an old role dex of contacts that he called to fix and resolve every little issue with the used sienna I bought.The manager is like no other, and I really mean that. Far more helpful than Bill himself.Trust these guys over any other dealership.I'm an hour away and they will be my dealership in the future. FIVE STARS all the way. Thank you so much guys.
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December 2023 by baillie vandeventer
Everytime we go here to get our car fixed we are back within a few months for the same issue!! After spending 3000$ for our most recent visit and being told it was completed a day ago I'm very unhappy that we are at the shop waiting for our car "just a few more minutes" because they in fact are not done fixing our car. On top of that I was told when I first called they couldn't get my car in for a month because it's tire season. Pretty sure someone's brakes and transmission jobs are more serious than putting winter tires on when there is no snow!!
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December 2023 by Megan Toth
I was extremely happy I went with Queenston Chevy for my purchase. After originally dealing with another dealership and not being happy with what was being offered I went over to Queenston Chevy and found the car I wanted actually in stock available for me to purchase. Tino was wonderful with the whole process- including when my trade in car got rear ended and delayed the purchase.Throughout the whole experience, I felt as though Tino was always doing whatever he could to make an unfortunate situation as smooth as possible.Finally was able to pick up my brand new Chevy Trax and I couldn’t be happier!Thank you Tino and Queenston Chevy!
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November 2023 by Ken
We just purchased a vehicle from Queenston and found the service and staff amazing. We found Chris Hopf very helpful and knowledgeable and went above & beyond providing great service for a good experience. Morgan was very helpful the day we picked up our vehicle and made sure everything went smoothly. We highly recommend Queenston Chev for new or used vehicle purchases and service! We have used them often to service our vehicles and have always been extremely happy.
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November 2023 by Bree
Only place I’m going- from start to finish - Tino went above and beyond along with Don who searched for THE vehicle I was looking for! They were able to bring it in and meet my goals without anything in return! Thank you to everyone involved in this sale and getting it down. We have also been here for service before purchasing a vehicle and they are amazing and went above and beyond. Thank you for making my experience one that will have me returning again and again.
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October 2023 by Kelly M
I had such a phenomenal experience purchasing a car from this dealership. Chris Hopf was absolutely spectacular in assisting me with my search and the pursuit of my vehicle. During our conversations, he’d often state: “We are not perfect, but we do our best.” Despite this anecdote, I would not hesitate to say that our experience was indeed perfect! Great place to consider when planning on buying a car, SUV or truck.
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August 2023 by Aidyn Cove
Went in for a oil change it was one of the best experiences I've had as a customer they were quick, the entire staff was super friendly I was talking to one of the salesmen there for a bit and was super nice I got a doughnut and coffee free of charge the oil change itself was cheaper than other gm dealerships for my truck (99 sierra) by a decent amount I will continue to return for any service needs from now on highly recommended to anyone with a general motors product!
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August 2023 by Duncan Drury
Been going to Queenston for a number of years, purchased several vehicles, used and new..always had our vehicles serviced here as well.Very professional from everyone there. Our service advisor Shannon has always been excellent. Would highly recommend.