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October 2024 by Tim Wood
Completely dishonest.
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May 2024 by Peter Gibson
I have dealt with Rene and staff in relation to two collision jobs and would highly recommend them. Their work is impeccable and they go out of their way to establish/sustain customer satisfaction. While I was awaiting notification to bring my vehicle in, Rene took the time and effort to re & re one of my headlights so that it would provide safe vision; when my vehicle was in the shop but parts availability was delayed, North Muskoka Auto Body covered the cost of my rental car after insurance coverage had expired until the repair work had been completed. One cannot ask for better service than that!!!
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February 2024 by Ben Cox
Use someone else for your insurance repairs. Very poor communication and customer service / experience.
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November 2023 by Riley Sullivan
Got my bumper back on quick and easy ??Service: Body & Trim
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November 2023 by mattthew kennedy
Great service.
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October 2023 by Kris Boothby
In Sept of '22 we gave them $25k deposit on a $35k estimate. 7 month later we cancelled the project due to zero communication and no progress. 10 months later we finally got the truck back and all that was done was they removed the box. Owner has been coming up with excuse after excuses why he can't refund the money for the work not completed. Would never recommend this company to anyone.Service: Body & Trim
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June 2023 by Chris Dziewurski
Amazing quality of work , finished product surpasses factory finishes , can be easily compared to the exotic auto shows on TV.
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April 2023 by Shannon Johnson
I would like to add on to Caitlin Bourque's review and say how I completely agree with her NEGATIVE review of this shop! The owner does not answer his phone nor could the insurance company get a hold of him!! Nothing was fixed on my vehicle when he had it for 2 months. I had a full tank of gas when I dropped it off at his shop and when I picked it up, it had only 10km left in the gas tank. Also when I picked it up, the day it was -30 degrees, he gave me someone else's key FOB and the car was blinking "cannot detect key", so I was concerned that if I turned my car off when I was putting gas in the tank, that I wouldn't be able to start it again in the freezing cold!! Sure enough, when I got home and turned it off, it wouldn't start again! So I had to message him to get my correct key and he gave no apology for this!! Aviva Insurance Company should re-evaluate why they are sending their clients to this Auto body shop, as I would think, their insurance company must be losing money and customers!!Service: Body & Trim
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April 2023 by Caitlin Bourque
If I could leave negative stars I would. He never answers his phone, is extremely rude, and upon “fixing” our vehicle broke our a vehicle in different ways. We waited over a year and half to have them look at our vehicle and after it was seen he needed back twice because his crew broke other parts of the vehicle they had no reason to be touching. Do not under any circumstances bring your vehicle here.
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March 2023 by Robert Williams
Great place very helpful and positive about vehicle repair.
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May 2022 by Garry Allen
Great work reasonable prices
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March 2022 by L.Melissa Hill
Rene went above and beyond, and when there was an issue out of his control he went above and beyond again. Five stars !!
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November 2020 by Bill Norris
great place, nice people working there, great job done.
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November 2019 by Christina Azzopardi
Awesome work! So happy with my repair
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November 2018 by Lauren Spivak
Rene did a fantastic job with my car. Great customer service!
