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December 2024 by Sebastian Ortiz
A place with great hospitality for its guests, lots of diversity around it, great changes in the hotel make you feel another level!! Enjoy the stay that all the staff will do for you We do our best to make you feel the way you deserve!!
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November 2024 by Melissa Ou
Amazing experience at this hotel! The service was exceptional—every staff member was friendly, attentive, and went out of their way to make our stay perfect. The lakeside location is absolutely stunning, offering peaceful and picturesque views that are perfect for a relaxing getaway.
Whether you’re looking for a serene vacation spot or a venue for a special event, this place has it all. Highly recommend for anyone seeking great hospitality and breathtaking scenery.
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November 2024 by Jamie Bellerose
Very disappointed in my stay. I was treating my granddaughter to a couple of nights on our own. The wifi was poor kept lagging. Asked about the pool when we were checking in. We were told the water would be tested at 4pm. We called around 5pm and were told that it would have to be tested then they would call back in 5-10 minutes. Got no phone call. Pillows were hard.
Trim around the bathroom door was missing on the top.
The next day we had two options for breakfast. They showed us a picture of pancakes with fruit and a picture of scrambled eggs 4 links of sausage, home fries and 2 slices of toast. My granddaughter chose the pancakes, there was no fruit. A pile of whipped cream on the plate. I got the scrambled eggs option. Only 2 sausages one slice of toast and the scrambled eggs were on top of that. The eggs tasted like the kind from a carton. When we said we were not staying for the second night. And that we were looking forward to a nice stay and some pool time. She said it might be opening later in the day. Would not recommend this hotel. It’s really gone downhill over the years.
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November 2024 by George
Can't beat the lakeside view me.
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November 2024 by G West
This property is a dump. They will promise you that the restaurant is open till 9 PM and then be closed. They insist that there are no first floor rooms available and force you to carry bags up rickety old steps only to find out that most of the first floor rooms were empty. The view is lovely, but this hotel is not worth the cost and I would never stay here again.
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October 2024 by Dave Fearnley
We had our wedding there. Very attentive staff. Food was great. Beautiful ceremony on the dock and reception in the Bellagio room.
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October 2024 by Ashley
Clean rooms, helpful staff. Beautiful view of the lake. Restaurant and spa on site.
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October 2024 by Cam
Our stay at Ramada Jackson’s Point was beyond unacceptable. Not only was our room filthy with multiple bugs in both the room and the bed, but the odor was horrendous, making it unbearable to stay inside. On top of this, the drywall was unfinished, with a patch that hadn’t even been sanded or painted. We seriously considered sleeping in our car due to the disgusting conditions.
To make matters worse, the pool, which was advertised as part of the hotel amenities, was completely closed. This was false advertising, and it added to the growing list of disappointments during our stay.
After reporting these issues, the hotel staff were unhelpful and refused to offer any refund or compensation. To add insult to injury, after escalating the matter, my case was closed with the reason listed as SPAM, and I received no further follow-up.
I’m not one to usually leave complaints like this, but I felt it was necessary to warn others about this hotel. Paying $239.16 for such a horrendous stay is outrageous. This hotel should be shut down due to the state it’s in. I strongly advise others to avoid this place at all costs. The lack of cleanliness, poor maintenance, and misleading advertising make this one of the worst hotel experiences I’ve ever had.
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October 2024 by Fran Pougnet
My friend and I were there last week, as a birthday gift from my son and daughter-in-law. From the moment I was greeted upon check-in, until the time we left, we were treated with such kindness and friendliness! It's such beautiful spot by Lake Simcoe, and we can't wait to go back. Special shout out to the woman who gave us a room right by the water (I'm sorry I don't recall her name, but I think it may have been Shavonne), and also to Lisa in the restaurant, who was a wealth of knowledge about the hotel and area. She was so much fun to chat with, and made my friend and I feel like we were so welcome! This was such a nice break from living in the big city (Toronto) and it was just what this old gal needed!
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October 2024 by Bernard Boileau
Rooms renovated and well maintained
Rooms: Well renovated
Nearby activities: On the lake with assortment of water toys
Food and drinks: Breakfast mediocre
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October 2024 by Sandra Dufty
Fast, friendly service. Needed a room right away and they were able to accommodate. Front desk went above and beyond.
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October 2024 by Farouk Karim
Ramada by Wyndham Jackson. So clean the services is Excellent. The staff are friendly. I would go to the hotel any time back. Me and my wife love it.
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October 2024 by Trendy Shirt Nook Apparel
BRIDES BEWARE!!!
Attended a wedding here, this place is beyond unorganized. Front desk staff are extremely rude and unhelpful to your guests. Served guests before serving the bride and groom, or the wedding party. Even when this was brought to their attention during the first course, they still still did the same thing with their main course and dessert. On top of the poor service for the bride and groom. The venue didn't even cook the correct chicken entrée, giving the bride the wrong meal. This mistake caused the guest to have to settle for a meal they didn't want.
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October 2024 by Colette Vallieres
Awful experience made right .. Huge shout out to Lana for dealing with us!! We left TO for a few days to recover from illness .. wanted peace & quiet & beautiful view of the lake .. but awoke to cement cutting right in front of our hotel door .. Contractor was very rude .. told me to MOVE my vehicle! He was going to be working all day with loud equipment. I Went to the front desk & complained .. Lana happened to be there and offered to take care of us .. She moved us to the back of the Resort away from noise & offered us a complimentary dinner .. GREAT customer service .. hope Ramada is good to this employee.. she cares! Thank you Lana 👏🏼👏🏼👏🏼👏🏼
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September 2024 by Behnaz Hojjati
Utterly disappointing experience. We stayed for one night, and I will never return to this hotel. It was far from a standard hotel experience: the room had a terrible odor, and the sheets and towels were dirty. I preferred to wait until I got home to shower. There was something, possibly an animal, on the roof of the room that made a lot of noise, making it impossible to sleep.
The breakfast was supposed to be free, but only the coffee was available as a buffet. There were just two options for breakfast, and each came with only one piece of bread. When we asked for an additional piece, the staff disappeared for a while, and when they returned, they were very unfriendly.
We had booked a lake view room, but were given a dirty room with no view at all. When I raised this issue with the staff, they simply told me there were no other rooms available. It was the worst night I've ever spent on vacation. I would not recommend this hotel to anyone.
