GameStop is a store for video games, collectibles, swag, consoles, and console accessories. It is described as always a fun stop and definitely the place to go. The customer service at this location is frequently highlighted as incredible, outstanding, patient, and helpful. The staff always goes above and beyond to help find specific games and items, offering helpful information and tips. They are accommodating and make customers feel welcome and comfortable, with specific mention that even anxious individuals feel at ease. The service includes proactive efforts like calling other stores to locate items and promptly notifying customers when pre-ordered games are ready. The store has a solid selection of video games and other nerd memorabilia. Purchases of used games are often positive, with events like sales on used items and finds of hard-to-find cartridges. However, a significant drawback is experienced with used or refurbished consoles, which have been reported to have serious functional issues and poor cleanliness, leading to an unpleasant experience and a recommendation to avoid them. Some customers also note the store now carries more merch compared to games in the past. Despite these cons, many customers plan to keep coming back and will definitely be recommending the store.
The staff at this location is really patient and helpful. My kid is pretty anxious and dreads interacting with people but always comfortable here. Will even go inside alone without my help.
September 2025
Ordered a PS5 game a month before it came out. Received a phone call from the store a day before that it would be ready the next day. Great service !
September 2025
Always a fun stop! Whether you're looking for video games, collectibles, swag, consoles, console accessories, this is definitely the place to go.
