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February 2024 by A Zadeh
Great prices, high quality.I am very happy with this store.
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February 2024 by Darrell Francis
Good stock
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February 2024 by Steven Scrivener
Great place for the handy man
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November 2023 by Michael Wattie
Helpful staff, reasonably priced, lots of merchandise. A little bit cluttered, but still a cool place to shop .I will definitely be back
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October 2023 by Igor B
incompetent and rude customer service in kanata location. staff unable to resolve online order, which apparently went "missing". cannot even lookup another store's location.headoffice: your online ordering system doesnt work if order is to be picked up at location without current inventory-defeats the purpose of in-store pickup.hire people with customer service skills to populate your customer service desk. and your on-phone lying customer service. and yes, spare me your automated "royal service" reply here.off to a competitor to buy what you promised and could not deliver.
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September 2023 by Dan Fisher
The entire team here at princess auto Kanata is phenomenal especially at the hydraulics desk. Everyone is in high spirits, positive, and shows interest in your project.will help in anyway they can, if their unsure their not afraid to track down another team member, who maybe more knowledgeable on said subject, or will help look things up if you need assistanceThank you again team, especially Dave, keep up the excellent work!!
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August 2023 by Asif A. Ali
I like it. It's got pretty much everything and neatly organised in isles/sections.Prices are unbeatable. Affordable. Quality and durable products. Cheaper products with cheap prices are also an option. Nice store to shop for hardware, construction, agriculture, outdoors activities, and much more.Thank you. I'll be coming back.
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August 2023 by S Y
Hit and miss, Or Mister or Thister? IDK, but avoid the manager Shmhe's in no kinna mood. Plays dumb and is slow to attempt helpfulness prob assumes all customers are red-neck, alt-right neo fascist unless wearing copious glitter. Otherwise great store!
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July 2023 by Arno Bashtar
Love this retailer, they have hands down the best customer service I have ever seen, exceeding that of Amazon. All the people who work there are helpful and some are very cool and knowledgeable. Instead of just refunding you or replacing the product, they will repair things that you buy from them if they break and tell you what went wrong so you don't repeat the same mistake, as a mechanic or even hobbyist, I commend the spirit of this retailer. Not only are they saving trash from building on landfills, but they are educating the public and building the spirit of tradesmen. They offer yearly contests and bring in cool things every year. I would give them 6 Stars out of 5 if I could, they are above and beyond. Consider them my first choice and ally when I shop for the shop.
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July 2023 by Dave T
It's the larger of the princess auto locations in or just outside Ottawa. The surplus section is a bit smaller then I expected but otherwise great selection.
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June 2023 by Ron Gamble
Bought a kayak as a gift. On sale and the warehouse person was super by helping fit this 3 metre item into our van. Great price, great service.
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June 2023 by Foredore
Check to see if they have it in stock online first, been accurate with all my online pickups so far, saves some time, but never know if they have to cancel something, thought they messed up my order but just canceled items, even though i saw one of them in the aisle, it fell off a shelf, so they had it but couldn't find it. Oh well, at least i didn't pay for it.
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June 2023 by Avery Wilson
Great store, has everything you never knew you needed. Not very impressive compared to some other locations inventory wise but very convenient location
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June 2023 by Trevor Ng
Huge store, with a lot of needs being served at one time without giving Walmart or Canadian Tire any money. Free Wi-Fi and a couple public restrooms along the way if you need to quickly research anything. Great service as well.
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June 2023 by Walt Cianciusi
Always a great selection of stuff you don’t really need but buy it anyway because it’s a good deal
