This Sobeys Kanata location has closed

Supermarkets, Grocery Stores
Sobeys Kanata offers a mixed shopping experience marked by both positive and negative customer interactions. While some reviews highlight excellent service, others point to significant issues with staff behavior. For instance, the store's assistant manager is praised for her prompt response to a formal complaint, demonstrating a commitment to customer satisfaction. In contrast, a front-manager received criticism for her rude demeanor and dismissive attitude toward a customer's concern regarding a sushi order, which left the customer feeling frustrated and unheard. Customers also appreciate the friendly service from specific employees, such as Ronnie, who is noted for her exceptional customer service in the bakery, particularly with cake orders. The floral department also receives commendations, with staff like Bianca being recognized for their attentive and personalized service in creating arrangements. The store features a standard grocery layout similar to other chains, but some customers feel the prices are higher than expected. Additionally, humorous anecdotes, like a "grape heist," add a lighthearted touch to the shopping experience, showcasing the store's lively atmosphere. Despite the mixed reviews, Sobeys Kanata has dedicated employees who strive to meet customer needs, while there are evident areas for improvement in staff training and customer interaction.

• 1.95 miles

  

  Metro Eagleson Road Supermarket
• 3.13 miles

  

  Metro Supermarket, Grocery
• 3.91 miles

  

  FreshCo Robertson & Moodie Grocery Store, Supermarket
• 4.12 miles

  

  Loblaws Robertson Road Grocery Store, Supermarket

1. Kanata, Ontario