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February 2024 by Sara Lauzon
FINALLY! A shop that doesn’t take advantage of their customers! If you’re a person who doesn’t know much about cars and you’re worried about being taken advantage of… this is the shop for you! They actually live up to their name. They explain your options, charge fair price for labour and parts and have a great turn around time. I live in Gatineau and I drive my car specifically to them because of how great the service is. They always give me different opposions with pricing so I can make an informer decision based on my budget for the car.
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September 2023 by A
This was my first time to this garage and I won't be going elsewhere. It's unfortunate I only heard about this garage recently (I probably could have saved $$$). Eric and team are very patient, kind and honest. If I didn't understand something Eric made sure to explain it terms where I could understand the situation. He gave me options and they were never to try to make more money off me. Highly recommend this garage to everyone I know now!
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September 2023 by Arun K
Very friendly and knowledgeable guys. Always a pleasure dealing with them and trust them to do what's best for my car. Couldn't find a better and more trust worthy place than this.
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July 2023 by Bri J
Such lovely people, really thorough with explaining the car's issues and fast service. It's so satisfying to find a mechanic that feels trustworthy and not fear you're being scammed even slightly.
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July 2023 by Lianne Wouda
I trust no one else with my car. I know nothing about cars, but anything I do know is from Eric. I feel like I'm talking to my dad when I phone in a problem with my vehicle. Eric and Scott always take the time to explain everything thoroughly, using helpful analogies to get the message across. I've been going to them for 4 years now and it's always a high quality job. I trust and know that they work in the best interest of their clients. They're not out for anyone's money.So if you are like me, don't trust anyone and don't know where to take your car; you're safe here!Thanks for all your hard work you guys and see you at my upcoming appointment!
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July 2023 by Harry Azure
Eric and tal they both are genuine person and as names says honest so they are truly honest mechanics so far I met , thumps up guys for fixing my AC.?? keep it upService: Air conditioning
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July 2023 by Jade W
Eric was absolutely phenomenal dealing with my situation. Didn't take advantage of my desperation. Was quite the honest wrench! Second time there and both times have been amazing from start to finish! Thanks guys!!!!
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April 2023 by David
We were strangers and now we are like family.My experience has been great.Eric and Tal are transparent, detail oriented , and knowledgeable.Since my expertise is not vehicle maintenance or repair, I rely on their advice, suggestions and workmanship.They don't just explain what the issue is on hand at that time but also are very clear and open, when there is no issue .They detect the issues:the what, why,how and prioritize the importance.The Honest Wrench matches their business name !!Services: Auto battery maintenance
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January 2023 by Ottawa Reviews
One of the best mechanic I have ever come across in my life. I was in a bind recently with my car and after one other mechanic messed up the repair or I should say didnt complete it and told me its fixed, honest wrench came to my rescue. Thanks google maps as I found them while searching for mechanics close to my place. Even though the shop is not that close to my place I have even started coming here for regular maintenance and other car related stuff as well.Great service , Eric made me feel so comfortable as I always get worried if something happens to my car. The price is also really good compared to other shops and so good compared to dealerships who just overcharge like crazy
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December 2022 by Marshal Thapasimuthu
Charged 130$ for full maintenance and on top of that $130 labour. And when enquired about display message, they checked the codes with a software and charged $130 and on top of this $175 labour. I am not sure how they have 5 stars probably paid promotion. They have brutally looted the hard earned money and I am sure they will get paid for this somewhere else. Please think twice before you choose them.Update: The reply clearly shows they have no integrity of customers by giving unnecessary stories. They re unable to explain the fact on overcharging but just trying to beat around the bush . Please be aware.My point is the price is not fair and charging 175 labour for doing nothing but just plugging software in the car. These can be found online for cheap and the codes can be read and understood online easily. There is no labor effort in this.
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December 2022 by Erin Heather Bridal
Eric and team are absolutely the very best. He is incredibly patient and thorough when explaining what is needed. They do the work quickly, at great rates, and are so helpful!As a single woman, I feel safe bringing my car here. I never feel disrespected, spoken down to, or patronized, even for a second. I drive way out of my way to come here for service.I recommend this shop to everyone! Thanks Eric and team, for always being amazing.
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December 2022 by Gur Leen
One more satisfied customer here! After a bad experience at the dealership, I took my vehicle to The Honest Wrench and my experience since the first contact with them has been amazing. Though due to a misunderstanding I ended up waiting a long time to pick up my car (they are very busy!), the people there were not only friendly but took the time to explain to me what I need to address in the near future. I was very impressed that unlike my experience at the dealership, they didn’t push for more services and even informed me that some of the things I had asked about were not actually needed. I was also pleasantly surprised when I got the total bill. They also seem like they love what they do - their energy did not wane even at the end of what I’m sure was a very long day for them.Services: Tires
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December 2022 by Iann Engel
I've been going here for a couple years now, and after sour experiences at Canadian Tire ripping me off, this is the one place I'd trust to, as per their name, be honest about the state of the vehicle. I'd recommend this place to anyone that wants to feel like they can trust their mechanics. Friendly and knowledgeable staff go above and beyond each and every time.
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December 2022 by Carroll Long
The guy at the front desk, I believe he’s the owner, his name is Tal, I go to this shop for all my car needs, whether it be simple oil change, tire change or major car problems. He and his team always treat me right, their customer service is immaculate. Highly recommend these guys!
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November 2022 by Erin Heather Beauty
Eric and team are absolutely the very best. He is incredibly patient and thorough when explaining what is needed. They do the work quickly, at great rates, and are so helpful!As a single woman, I feel safe bringing my car here. I never feel disrespected, spoken down to, or patronized, even for a second. I drive way out of my way to come here for service.I recommend this shop to everyone! Thanks Eric and team, for always being amazing.
